BetterDocs comes with an email reporting feature that can let you measure & analyze your knowledgeable base site all docs performance in advance.
Check out this blog to know how to handle support pressure during Black Friday and boost sales.
People are seeking quicker and more consistent ways to receive support as customer service evolves over time. Customer self-service is important in this regard that allows clients resolve their own issues without consulting a customer support agent. Know more
Take a look at this blog to know all the best tactics to optimize your knowledge base with 5 simple steps and help your knowledge base site rank top on search engines.
To ensure company growth, providing good customer service is important. Know the examples of bad customer service and effective ways to avoid them.
There are different ways to provide effective customer service. Live chat support and email support are among those. Live chat or email support: which one stands to be more effective? You can find this out here.
This blog will help you to generate more traffic to your website and rank better in search engine results.
Learn about omnichannel customer service--how it works, and the best strategies you can use to enhance customer experience and build long-term relationships with them.
Learn how to use the new and improved BetterDocs Analytics tool to effortlessly measure and improve the performance of your knowledge base articles and thus scale your support tickets.
In this blog, we have talked about the most popular FAQ page examples, their features & how to build a FAQ page easily without coding.