How To Configure Instant Answers With BetterDocs For Shopify?

Con la ayuda de BetterDocs, you can add a very effective Respuestas instantáneas chat like widget on your Shopify store so that customers can quickly discover the article they’re looking for. This can be added to any page you like, relieving the pressure on your support. Users can even leave you a message and contact you using the Feedback form. 

How To Configure Instant Answers With BetterDocs? #

Follow the easy steps to add and configure Respuestas instantáneas with BetterDocs for Shopify. Before you start, make sure you have BetterDocs app installed on your Shopify store.

Step 1: Enable BetterDocs Instant Answers For Shopify #

First, you need to enable the Instant Answer toolbar first. To enable the BetterDocs Instant Answer feature,  go to BetterDocs → Configuraciones from your Shopify dashboard.

Instant Answer Toolbar

You will see the ‘Instant Answers’ tab here. Now, go to the ‘Instant Answers’ tab and click on the Enable/Disable button to enable an instant answer on your documentation page.

Instant Answer Toolbar

You will be directed to another page to activate it. Now, click on the ‘Instant Answers’ toggle button to enable it and save the changes by clicking on the ‘Save’ button.

Instant Answer Toolbar

Step 2: Configure Content Settings #

Once you are done with the previous step, now it’s time to configure your content settings. Choose ‘Display Content Type’ and select the docs or pages where you want to add the ‘Instant Answer’ from the ‘Select Docs’ & ‘Show On Pages’ options.

Instant Answer Toolbar
Toggle the ‘Display Answer Tab’ button to show the answer tab. Give a suitable title for ‘Answers Tab Title’ and a subtitle for ‘Answers Tab Subtitle’.

Instant Answer Toolbar

Similarly configure Feedback settings, Reactions, and other settings. Once you are done, click on the 'Guardar cambios' button to apply the changes you made.

Instant Answer Toolbar

Now it’s time to check out what your newly added Respuestas instantáneas looks like on your store’s documentation page

Instant Answer Toolbar

This is how easily you can add an Instant Answer using BetterDocs for Shopify and ensure better support. Getting stuck? Feel free to contact our dedicated support team.

Energizado por BetterDocs