{"id":7399,"date":"2023-01-24T13:23:24","date_gmt":"2023-01-24T07:23:24","guid":{"rendered":"https:\/\/betterdocs.co\/?post_type=docs&#038;p=7399"},"modified":"2026-06-11T16:03:23","modified_gmt":"2026-06-11T10:03:23","password":"","slug":"configure-faq-builder-in-betterdocs-for-shopify","status":"publish","type":"docs","link":"https:\/\/betterdocs.co\/hi\/docs\/configure-faq-builder-in-betterdocs-for-shopify\/","title":{"rendered":"How To Configure FAQ Builder In BetterDocs For Shopify?"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><a href=\"https:\/\/apps.shopify.com\/betterdocs-knowledgebase\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>BetterDocs For Shopify<\/strong><\/a> features a unique <strong>FAQ builder<\/strong> tool that enables you to simply add a FAQ section to the documentation pages of your website. Follow the instructions to discover how to configure the BetterDocs FAQ builder in Shopify.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"How To Add FAQ Section In Your Shopify Store\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/X_j0B_2L0GA?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How To Configure FAQ Builder With BetterDocs?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Follow the step-by-step guide below to learn how to configure the FAQ builder in just a few steps.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Note: You must have <\/em><a href=\"https:\/\/betterdocs.co\/hi\/docs\/install-betterdocs-for-shopify\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><em>BetterDocs for Shopify app installed<\/em><\/strong><\/a><em> on your store.<\/em><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 1: Go To The FAQ Tab From The Homepage<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">To create a new FAQ section or explore the existing ones, first navigate to the <strong>\u2018BetterDocs\u2019\u2192 FAQs <\/strong>\u0914\u0930 \u092a\u0930 \u0915\u094d\u0932\u093f\u0915 \u0915\u0930\u0947\u0902 <strong>\u2018Add FAQ Group\u2019<\/strong> tab to create a new FAQ group. Make sure to add your FAQ from the themes page to work on your website.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1360\" height=\"641\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-43.gif\" alt=\"FAQ Builder In BetterDocs For Shopify\" class=\"wp-image-12456\" title=\"\" loading=\"eager\"><figcaption><\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 2: Sort The FAQ Sections<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">You can properly sort out your FAQ sections based on their \u2018<strong>Title<\/strong>\u2019 and \u2018<strong>FAQ Status<\/strong>\u2019. Simply click on the sorting icon from the upper right corner, and choose from the parameters of <strong>&nbsp;\u2018Created Date\u2019, \u2018Title\u2019 <\/strong>\u0924\u0925\u093e <strong>\u2018Order\u2019<\/strong> from the dropdown and the FAQs will be sorted immediately.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img decoding=\"async\" width=\"1600\" height=\"732\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-44.gif\" alt=\"FAQ Builder In BetterDocs For Shopify\" class=\"wp-image-12457\" title=\"\" loading=\"eager\" fetchpriority=\"high\"><figcaption><\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 3: Fully Customize The FAQs<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">BetterDocs for Shopify allows you to apply thorough customization on your FAQ builder. First, click on any FAQ adjust the&nbsp; <strong>FAQ title<\/strong> and description of your <strong>\u0938\u093e\u092e\u093e\u0928\u094d\u092f \u092a\u094d\u0930\u0936\u094d\u0928<\/strong> \u0914\u0930 \u092a\u0930 \u0915\u094d\u0932\u093f\u0915 \u0915\u0930\u0947\u0902 <strong>\u2018Update\u2019<\/strong> \u092c\u091f\u0928\u0964<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img decoding=\"async\" width=\"1360\" height=\"641\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-45.gif\" alt=\"FAQ Builder In BetterDocs For Shopify\" class=\"wp-image-12458\" title=\"\" loading=\"lazy\"><figcaption><\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">To temporarily disable your FAQ, click on the doc and change the<strong> \u2018FAQ Status\u2019 <\/strong>to the <strong>\u2018Draft\u2019<\/strong> and hit on the <strong>\u2018Update<\/strong>\u2019 button.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1360\" height=\"641\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-46.gif\" alt=\"FAQ Builder In BetterDocs For Shopify\" class=\"wp-image-12459\" title=\"\"><figcaption><\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">You can also duplicate the FAQ, just choose a FAQ, then find the<strong> \u2018Duplicate\u2019<\/strong> button from the interface. Click on it and adjust the name from<strong> &#039;\u0936\u0940\u0930\u094d\u0937\u0915&#039;<\/strong> , choose the <strong>\u2018Status\u2019, \u2018Group\u2019 <\/strong>and Press on the<strong> \u2018Duplicate\u2019.<\/strong> This way your FAQ will be duplicated easily.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"732\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-47.gif\" alt=\"FAQ Builder In BetterDocs For Shopify\" class=\"wp-image-12460\" title=\"\"><figcaption><\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">If you want to delete your FAQ simply click on the Three dot icon of the FAQ and select the \u2018<strong>Delete<\/strong>\u2019 option from the menu and your FAQ will be erased instantly.\u00a0<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1360\" height=\"641\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-48.gif\" alt=\"FAQ Builder In BetterDocs For Shopify\" class=\"wp-image-12461\" title=\"\"><figcaption><\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\u0905\u0902\u0924\u093f\u092e \u092a\u0930\u093f\u0923\u093e\u092e<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">After all your changes, just visit your store and explore all of&nbsp;your FAQs on your store without any complexity.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"732\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-49.gif\" alt=\"FAQ Builder In BetterDocs For Shopify\" class=\"wp-image-12462\" title=\"\"><figcaption><\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">This is how you can easily configure FAQ Builder in BetterDocs For Shopify.&nbsp;Still, facing difficulties? Feel free to <a href=\"https:\/\/storeware.io\/support\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>contact our dedicated support team<\/strong><\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>BetterDocs For Shopify app allows you to easily configure a FAQ builder tool without any coding. <\/p>","protected":false},"author":22,"featured_media":12462,"template":"","meta":{"_eb_attr":"","inline_featured_image":false,"_eb_data_table":"","_xspeed_no_cache":false,"_xspeed_expiry_hours":0,"footnotes":""},"doc_category":[309],"doc_tag":[11],"knowledge_base":[283],"class_list":["post-7399","docs","type-docs","status-publish","has-post-thumbnail","hentry","doc_category-configurations","doc_tag-faq","knowledge_base-shopify"],"year_month":"2026-09","word_count":386,"total_views":"6559","reactions":{"happy":"5","normal":"0","sad":"2"},"author_info":{"name":"Razthee","author_nicename":"razthee","author_url":"https:\/\/betterdocs.co\/hi\/author\/razthee\/"},"doc_category_info":[{"term_name":"Configurations","term_url":"https:\/\/betterdocs.co\/hi\/docs\/shopify\/configurations\/"}],"doc_tag_info":[{"term_name":"faq","term_url":"https:\/\/betterdocs.co\/hi\/docs-tag\/faq\/"}],"knowledge_base_info":[{"term_name":"Shopify","term_url":"https:\/\/betterdocs.co\/hi\/docs\/shopify\/","term_slug":"shopify"}],"knowledge_base_slug":["shopify"],"_links":{"self":[{"href":"https:\/\/betterdocs.co\/hi\/wp-json\/wp\/v2\/docs\/7399","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/betterdocs.co\/hi\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/betterdocs.co\/hi\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/betterdocs.co\/hi\/wp-json\/wp\/v2\/users\/22"}],"version-history":[{"count":11,"href":"https:\/\/betterdocs.co\/hi\/wp-json\/wp\/v2\/docs\/7399\/revisions"}],"predecessor-version":[{"id":12730,"href":"https:\/\/betterdocs.co\/hi\/wp-json\/wp\/v2\/docs\/7399\/revisions\/12730"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/betterdocs.co\/hi\/wp-json\/wp\/v2\/media\/12462"}],"wp:attachment":[{"href":"https:\/\/betterdocs.co\/hi\/wp-json\/wp\/v2\/media?parent=7399"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/betterdocs.co\/hi\/wp-json\/wp\/v2\/doc_category?post=7399"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/betterdocs.co\/hi\/wp-json\/wp\/v2\/doc_tag?post=7399"},{"taxonomy":"knowledge_base","embeddable":true,"href":"https:\/\/betterdocs.co\/hi\/wp-json\/wp\/v2\/knowledge_base?post=7399"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}