{"id":15129,"date":"2025-06-02T12:31:17","date_gmt":"2025-06-02T06:31:17","guid":{"rendered":"https:\/\/betterdocs.co\/?post_type=docs&p=15129"},"modified":"2025-07-17T11:41:21","modified_gmt":"2025-07-17T05:41:21","password":"","slug":"customization-rules-for-internal-knowledge-base","status":"publish","type":"docs","link":"https:\/\/betterdocs.co\/it\/docs\/customization-rules-for-internal-knowledge-base\/","title":{"rendered":"How to Configure Advanced Customization Rules for Internal Knowledge Base with BetterDocs"},"content":{"rendered":"

Con BetterDocs PRO<\/strong><\/a>, you can now set more advanced options to restrict categories and documents. With advanced customization rules for Internal Knowledge Base, you can choose which role will have access to view, edit, or restrict a specific category or document.<\/p>\n\n\n\n

Follow this step-by-step guide to learn how to set different rules for different users on a specific category or document.<\/p>\n\n\n\n

Nota:<\/strong> The internal knowledge base is a PRO<\/strong> feature in BetterDocs. So, make sure you have installed and activated BetterDocs PRO<\/a><\/strong> on your WordPress.<\/em><\/p>\n\n\n\n

Step 1: Enable Advanced Rule Feature on Internal Knowledge Base<\/strong><\/h2>\n\n\n\n

Open your WordPress dashboard and navigate to BetterDocs > Settings<\/strong>. Then, from there, go to the \u2018Access & Restrictions\u2019<\/strong> options. There you will see two options. \u2018General Role Management\u2019<\/strong> e \u2018Advanced Role Management\u2019.<\/strong><\/p>\n\n\n\n

Vai a \u2018Advanced Role Management\u2019 <\/strong>and then enable \u2018Internal Knowledge Base\u2019. <\/strong>Quindi, dal \u2018Choose a Rule Type\u2019<\/strong> select the \u2018Advanced\u2019<\/strong> opzione.<\/p>\n\n\n

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\"Configure<\/figure>\n<\/div>\n\n\n

Step 2: Configure Different Rules for the Internal Knowledge Base<\/strong><\/h2>\n\n\n\n

Now, it is time to set the rules for your users. Click on the \u2018Add New Rule\u2019<\/strong> button. Next, select a name for your rule to better understand which rule you set up.<\/p>\n\n\n

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\"Configure<\/figure>\n<\/div>\n\n\n

After that, select the specific category that you want to set the rule for. From the \u2018Doc Categories\u2019 <\/strong>dropdown menu, select a specific \u2018Category\u2019<\/strong> of your documentation. You can select one or multiple categories for this condition.<\/p>\n\n\n

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\"Configure<\/figure>\n<\/div>\n\n\n

Now, either you can set the rule for specific docs or all docs. If you choose a specific doc, then the rule will be applied only for that particular document. But if you do not choose any doc, then the rule will be applied to all the documents in that specific category.<\/p>\n\n\n

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\"Configure<\/figure>\n<\/div>\n\n\n

Then, select the user roles for which you want to set the conditions. You can select one role or multiple user roles for this condition. From the \u2018User Roles\u2019 <\/strong>dropdown, select the user role.<\/p>\n\n\n

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\"Configure<\/figure>\n<\/div>\n\n\n

Now that you have selected the category, document, and user roles, it is time to set up the permission mode for your knowledge base.\u00a0In the ‘Permission Mode<\/strong>‘ section, you will find four different modes. \u2018View\u2019<\/strong>, \u2018Edit Only\u2019<\/strong>, \u2018Full Control\u2019<\/strong>, \u2018Restricted\u2019. <\/strong>Here are the details of how each mode works:<\/p>\n\n\n\n