{"id":6540,"date":"2022-09-06T14:49:41","date_gmt":"2022-09-06T08:49:41","guid":{"rendered":"https:\/\/betterdocs.co\/?post_type=docs&p=6540"},"modified":"2024-07-09T12:23:23","modified_gmt":"2024-07-09T06:23:23","password":"","slug":"configure-instant-answers-betterdocs-shopify","status":"publish","type":"docs","link":"https:\/\/betterdocs.co\/it\/docs\/configure-instant-answers-betterdocs-shopify\/","title":{"rendered":"How To Configure Instant Answers With BetterDocs For Shopify?"},"content":{"rendered":"

Con l'aiuto di <\/span>BetterDocs<\/a><\/strong>, you can add a very effective <\/span>Risposte istantanee <\/b>chat-like widget on your Shopify store so that customers can quickly discover the article they’re looking for. This can be added to any page you like, relieving the pressure on your support. Users can even leave you a message and contact you using the Feedback form.<\/span><\/p>\n\n\n\n

How To Configure Instant Answers Using BetterDocs?<\/b><\/h2>\n\n\n\n

Follow the easy steps to add and configure <\/span>Instant Answers with BetterDocs<\/b> for Shopify. Before you start, make sure you have <\/span>BetterDocs app installed<\/b><\/a> on your Shopify store.<\/span><\/p>\n\n\n\n

Step 1: Enable BetterDocs Instant Answers For Shopify<\/strong><\/h3>\n\n\n\n

To enable the BetterDocs Instant Answer feature from your Shopify dashboard, go to \u2018BetterDocs\u2019 <\/strong>from the left sidebar. Then, click on the "Risposta immediata" <\/strong>pulsante.<\/p>\n\n\n

\n
\"Configure<\/figure>\n<\/div>\n\n\n

To use the instant answers on your store, hit the \u2018Go to App embeds\u2019<\/strong> button. This will take you to another page where you need to enable the \u2018BetterDocs Instant Answers<\/strong>\u2019 app and click on the \u2018Save<\/strong>\u2019 button.<\/p>\n\n\n

\n
\"Configure<\/figure>\n<\/div>\n\n\n

Step 2: Configure The Settings <\/strong><\/h3>\n\n\n\n

Now, configure Settings for Instant Answer. You can enable or disable various options namely Show credits by BetterDocs<\/strong>, Display FAQs<\/strong>, Display Search Option<\/strong>, Display Feedback Tab<\/strong>, Display Live Chat<\/strong>, Display Reactions<\/strong> e Display Order Tracking<\/strong>. Click on the \u2018Save<\/strong>\u2019 button when you are done.<\/p>\n\n\n\n

Step 3: Enable \u2018Contact us\u2019 Option<\/strong><\/h3>\n\n\n\n

Next, navigate to the \u2018Contact us<\/strong>\u2019 tab. You can enable or disable the Display Chat<\/strong> option. You can then display Messenger chat<\/strong><\/a> <\/strong>by entering your Messenger ID. You may also display WhatsApp chat<\/strong><\/a> by entering your country code and WhatsApp number. Click on the \u2018Save<\/strong>\u2019 button once you are done.<\/p>\n\n\n

\n
\"Configure<\/figure>\n<\/div>\n\n\n

Step 4: Design The Instant Answer Section<\/strong><\/h3>\n\n\n\n

Once you are done with the previous step, design your Instant Answer. You can design a variety of options namely Basic Design<\/strong>, Tabs<\/strong>, Home Tab<\/strong>, Order Track Tab<\/strong>, Resource Tab<\/strong>, Feedback Tab<\/strong> e Contact Us<\/strong>. You can customize multiple font sizes, colors and text options here. Click on the \u2018Save<\/strong>\u2019 button to save all the changes. <\/p>\n\n\n

\n
\"Configure<\/figure>\n<\/div>\n\n\n

This is how easily you can add and configure Instant Answers on BetterDocs for Shopify and ensure better support. <\/p>\n\n\n\n

Need help? Feel free to contact our dedicated support team<\/strong><\/a>.<\/p>","protected":false},"excerpt":{"rendered":"

With the Instant Answer feature, you can allow your Shopify store visitors to find quick answers to their queries and ensure a better customer experience. Learn how you can add Instant Answer toolbar using BetterDocs for Shopify.<\/p>","protected":false},"author":21,"featured_media":12523,"template":"","meta":{"_eb_attr":"","inline_featured_image":false,"_eb_data_table":"","_analytify_skip_tracking":false,"footnotes":""},"doc_category":[309],"doc_tag":[10,17],"knowledge_base":[283],"class_list":["post-6540","docs","type-docs","status-publish","has-post-thumbnail","hentry","doc_category-configurations","doc_tag-betterdocs","doc_tag-knowledge-base","knowledge_base-shopify"],"year_month":"2026-04","word_count":360,"total_views":"6402","reactions":{"happy":"62","normal":"81","sad":"29"},"author_info":{"name":"Jemima Naznin","author_nicename":"jemima","author_url":"https:\/\/betterdocs.co\/it\/author\/jemima\/"},"doc_category_info":[{"term_name":"Configurations","term_url":"https:\/\/betterdocs.co\/it\/docs\/shopify\/configurations\/"}],"doc_tag_info":[{"term_name":"betterdocs","term_url":"https:\/\/betterdocs.co\/it\/docs-tag\/betterdocs\/"},{"term_name":"knowledge base","term_url":"https:\/\/betterdocs.co\/it\/docs-tag\/knowledge-base\/"}],"knowledge_base_info":[{"term_name":"Shopify","term_url":"https:\/\/betterdocs.co\/it\/docs\/shopify\/","term_slug":"shopify"}],"knowledge_base_slug":["shopify"],"_links":{"self":[{"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/docs\/6540","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/users\/21"}],"version-history":[{"count":9,"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/docs\/6540\/revisions"}],"predecessor-version":[{"id":12524,"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/docs\/6540\/revisions\/12524"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/media\/12523"}],"wp:attachment":[{"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/media?parent=6540"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/doc_category?post=6540"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/doc_tag?post=6540"},{"taxonomy":"knowledge_base","embeddable":true,"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/knowledge_base?post=6540"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}