{"id":7381,"date":"2023-01-24T13:17:48","date_gmt":"2023-01-24T07:17:48","guid":{"rendered":"https:\/\/betterdocs.co\/?post_type=docs&#038;p=7381"},"modified":"2024-07-16T19:40:25","modified_gmt":"2024-07-16T13:40:25","password":"","slug":"configure-analytics-with-betterdocs-for-shopify","status":"publish","type":"docs","link":"https:\/\/betterdocs.co\/it\/docs\/configure-analytics-with-betterdocs-for-shopify\/","title":{"rendered":"How To Configure Analytics With BetterDocs For Shopify?"},"content":{"rendered":"<p><a href=\"https:\/\/apps.shopify.com\/betterdocs-knowledgebase\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>BetterDocs For Shopify<\/strong><\/a> lets you configure analytics to track the performance of your knowledge base. You can quickly check how many users have read, reacted to, and even discover which search keywords are used most for your documentation using its &#8216;<strong>analitica<\/strong>&#8216; tool. It has a graphical interface that allows you to view the comments you&#8217;ve received in a statistical manner.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"How To Configure Knowledge Base Analytics With BetterDocs For Shopify?\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/9DSJAxXdJXs?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-left\">How To Configure Analytics With BetterDocs?<\/h2>\n\n\n\n<p>Follow the step-by-step guide below to learn how to configure analytics to your knowledge base with just a few steps.&nbsp;<\/p>\n\n\n\n<p><em>Note: You must have <\/em><a href=\"https:\/\/betterdocs.co\/it\/docs\/install-betterdocs-for-shopify\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><em>BetterDocs for Shopify<\/em><\/strong><\/a><em> installed on your store.<\/em><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 1: Go To Analytics Tab&nbsp;<\/strong><\/h3>\n\n\n\n<p>From the Shopify homepage, go to the analytics tab. After clicking on the \u2018<strong>analitica<\/strong>\u2019 tab, you will get all the available options to track the performance of your documentation properly.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1600\" height=\"732\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-63.gif\" alt=\"Configure Analytics With BetterDocs For Shopify\" class=\"wp-image-12482\" title=\"\"><\/figure>\n<\/div>\n\n\n<p>On this page, you can filter your graph based on three options. If you want to see the overall view, check the \u2018<strong>All<\/strong>\u2019 box, and if you want to see the details of \u2018<strong>Views<\/strong>\u2019 and \u2018<strong>Reactions<\/strong>\u2019 simply tick their respective fields.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"1600\" height=\"732\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-64.gif\" alt=\"Configure Analytics With BetterDocs For Shopify\" class=\"wp-image-12483\" title=\"\"><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 2: Check The Overview Of Your Analytics<\/strong><\/h3>\n\n\n\n<p>Now select the \u2018<strong>Overview<\/strong>\u2019 Tab to get the entire performance graph. Here you can filter your results based on any date you want. Click the calendar icon and set your preferred date.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"1600\" height=\"732\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-65.gif\" alt=\"Configure Analytics With BetterDocs For Shopify\" class=\"wp-image-12484\" title=\"\"><\/figure>\n<\/div>\n\n\n<p>You can also check the list of your well-performed list of \u2018<strong>Leading Docs<\/strong>\u2019 and \u2018<strong>Leading Categories<\/strong>\u2019. All your documentation will be properly categorized based on reactions, views, and categories.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"732\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-66.gif\" alt=\"Configure Analytics With BetterDocs For Shopify\" class=\"wp-image-12485\" title=\"\"><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 3: Track Total Views On Your Docs&nbsp;<\/strong><\/h3>\n\n\n\n<p>To properly monitor your total views, click on the \u2018<strong>Doc Views<\/strong>\u2019 option. You can filter the \u2018<strong>All<\/strong>\u2019 views, \u2018<strong>Total<\/strong>\u2019 views, and <strong>\u2018Unique<\/strong>\u2019 views. Set any date you want to view the doc performance.\u00a0<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"732\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-67.gif\" alt=\"Configure Analytics With BetterDocs For Shopify\" class=\"wp-image-12487\" title=\"\"><\/figure>\n<\/div>\n\n\n<p>Check your well-performed docs and categories based on their views and reactions. This will help you to improve the lesser-performed documentation.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"742\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-25.png\" alt=\"Configure Analytics With BetterDocs For Shopify\" class=\"wp-image-12486\" title=\"\" srcset=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-25.png 1600w, https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-25-300x139.png 300w, https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-25-1024x475.png 1024w, https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-25-768x356.png 768w, https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-25-1536x712.png 1536w, https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-25-18x8.png 18w, https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-25-360x167.png 360w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 4: Check The Reaction Analytics<\/strong><\/h3>\n\n\n\n<p>If you want detailed information about your customer interactions, head over to the \u2018<strong>Reactions<\/strong>\u2019 tab. Then you will get the graph representation of your BetterDocs documentation. You can filter your data on the basis of \u2018<strong>Happy<\/strong>\u2019, \u2018<strong>Neutral<\/strong>\u2019 &amp; \u2018<strong>Sad<\/strong>\u2019.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"732\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-68.gif\" alt=\"Configure Analytics With BetterDocs For Shopify\" class=\"wp-image-12488\" title=\"\"><\/figure>\n<\/div>\n\n\n<p>Scroll down to find which documents have helped your customer the most. They will be included under the \u2018<strong>Most Helpful<\/strong>\u2018 tab. This field also displays the total number of responses from your readers.<\/p>\n\n\n\n<p>The least popular documents will be listed under the \u2018<strong>Least Helpful<\/strong>\u2018 category. This area will assist you in improving the content of your website.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"732\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-69.gif\" alt=\"Configure Analytics With BetterDocs For Shopify\" class=\"wp-image-12489\" title=\"\"><\/figure>\n<\/div>\n\n\n<p>This is how simple it is to set up and configure analytics with the <strong>BetterDocs For Shopify<\/strong> app and track the performance of your knowledge base site visitors.<\/p>\n\n\n\n<p>Still, facing difficulties? Feel free to <a href=\"https:\/\/storeware.io\/support\/\" target=\"_blank\" rel=\"noopener\"><strong>contact our dedicated support team<\/strong><\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>With BetterDocs For Shopify app, you can easily configure analytics to track your knowledge base performance. <\/p>","protected":false},"author":22,"featured_media":12489,"template":"","meta":{"_eb_attr":"","inline_featured_image":false,"_eb_data_table":"","_analytify_skip_tracking":false,"footnotes":""},"doc_category":[309],"doc_tag":[21],"knowledge_base":[283],"class_list":["post-7381","docs","type-docs","status-publish","has-post-thumbnail","hentry","doc_category-configurations","doc_tag-analytics","knowledge_base-shopify"],"year_month":"2026-04","word_count":454,"total_views":"5697","reactions":{"happy":"6","normal":"2","sad":"0"},"author_info":{"name":"Razthee","author_nicename":"razthee","author_url":"https:\/\/betterdocs.co\/it\/author\/razthee\/"},"doc_category_info":[{"term_name":"Configurations","term_url":"https:\/\/betterdocs.co\/it\/docs\/shopify\/configurations\/"}],"doc_tag_info":[{"term_name":"Analytics","term_url":"https:\/\/betterdocs.co\/it\/docs-tag\/analytics\/"}],"knowledge_base_info":[{"term_name":"Shopify","term_url":"https:\/\/betterdocs.co\/it\/docs\/shopify\/","term_slug":"shopify"}],"knowledge_base_slug":["shopify"],"_links":{"self":[{"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/docs\/7381","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/users\/22"}],"version-history":[{"count":14,"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/docs\/7381\/revisions"}],"predecessor-version":[{"id":12729,"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/docs\/7381\/revisions\/12729"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/media\/12489"}],"wp:attachment":[{"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/media?parent=7381"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/doc_category?post=7381"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/doc_tag?post=7381"},{"taxonomy":"knowledge_base","embeddable":true,"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/knowledge_base?post=7381"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}