{"id":7413,"date":"2023-01-24T13:25:46","date_gmt":"2023-01-24T07:25:46","guid":{"rendered":"https:\/\/betterdocs.co\/?post_type=docs&#038;p=7413"},"modified":"2024-07-09T12:07:57","modified_gmt":"2024-07-09T06:07:57","password":"","slug":"feedback-section-with-betterdocs-for-shopify","status":"publish","type":"docs","link":"https:\/\/betterdocs.co\/it\/docs\/feedback-section-with-betterdocs-for-shopify\/","title":{"rendered":"How To Configure Feedback Section With BetterDocs For Shopify?"},"content":{"rendered":"<p>Con <a href=\"https:\/\/apps.shopify.com\/betterdocs-knowledgebase\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>BetterDocs For Shopify<\/strong><\/a>, you can get user reviews easily without any coding. You can enable this option simply from the BetterDocs homepage. Follow the instructions to discover how to get feedback with BetterDocs.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How To Configure Feedback Section With BetterDocs?<\/h2>\n\n\n\n<p>Follow the step-by-step guide below to learn how to configure the feedback section for your knowledge base with just a few steps.&nbsp;<\/p>\n\n\n\n<p><em>Note: You must have <\/em><a href=\"https:\/\/betterdocs.co\/it\/docs\/install-betterdocs-for-shopify\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><em>BetterDocs for Shopify<\/em><\/strong><\/a><em> installed on your store.<\/em><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 1: Enable Feedback From The Homepage<\/strong><\/h3>\n\n\n\n<p>First, navigate to <strong>Risposte istantanee <\/strong>under the \u2018<strong>Apps<\/strong>\u2019 section of BetterDocs from the Shopify homepage. And click on the \u2018<strong>Go to App embeds<\/strong>\u2019 button you will be redirected to your store page.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1600\" height=\"788\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-57.gif\" alt=\"Configure Feedback Section With BetterDocs For Shopify\" class=\"wp-image-12475\" title=\"\"><\/figure>\n<\/div>\n\n\n<p>Here, simply toggle on the \u2018<strong>Risposta istantanea<\/strong>\u2019 option to enable the feature.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"1600\" height=\"788\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-60.gif\" alt=\"Configure Feedback Section With BetterDocs For Shopify\" class=\"wp-image-12478\" title=\"\"><\/figure>\n<\/div>\n\n\n<p>Now go back to the \u2018<strong>Settings<\/strong>\u2019 page of <strong>Risposta istantanea <\/strong>and scroll down to Display Feedback Tab<strong>. <\/strong>Click on the \u2018<strong>Turn On<\/strong>\u2019 button beside the Display Feedback Tab and press \u2018<strong>Save Changes<\/strong>\u2019.\u00a0<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"1600\" height=\"788\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-58.gif\" alt=\"Configure Feedback Section With BetterDocs For Shopify\" class=\"wp-image-12476\" title=\"\"><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 2: Fully Customize Your Feedback Section<\/strong><\/h3>\n\n\n\n<p>Click on \u2018<strong>Design<\/strong>\u2019 in Instant Answer then scroll down and expand Feedback. You can customize your Feedback form any way you like. Easily set your preferred <strong>Subject<\/strong>, <strong>Success Message Description<\/strong>, <strong>Success Message Title<\/strong>, <strong>Submission Button Text<\/strong>, and much more.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"788\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-62.gif\" alt=\"Configure Feedback Section With BetterDocs For Shopify\" class=\"wp-image-12480\" title=\"\"><\/figure>\n<\/div>\n\n\n<p>You can easily see the parameters you have set on your feedback form. Simply click on the \u2018<strong>Chat<\/strong>\u2019 button and switch to the \u2018<strong>Ask<\/strong>\u2019 tab. Here you can see your added fields.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"788\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-73.gif\" alt=\"How To Configure Feedback Section With BetterDocs For Shopify?\" class=\"wp-image-12498\" title=\"\"><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 3: View Customer Feedback In BetterDocs<\/strong><\/h3>\n\n\n\n<p>To see your customer feedback, go to the \u2018<strong>Feedbacks<\/strong>\u2019 tab. Click on the message to evaluate your customer feedback.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"788\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-59.gif\" alt=\"Configure Feedback Section With BetterDocs For Shopify\" class=\"wp-image-12477\" title=\"\"><\/figure>\n<\/div>\n\n\n<p>This is how you can easily configure the BetterDocs feedback section with BetterDocs For Shopify app.&nbsp;<\/p>\n\n\n\n<p>For any difficulties, feel free to <a href=\"https:\/\/storeware.io\/support\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>contact our dedicated support team<\/strong><\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>With BetterDocs For Shopify, it&#8217;s easy to configure the feedback section without any complexity. <\/p>","protected":false},"author":22,"featured_media":12498,"template":"","meta":{"_eb_attr":"","inline_featured_image":false,"_eb_data_table":"","_analytify_skip_tracking":false,"footnotes":""},"doc_category":[309],"doc_tag":[14],"knowledge_base":[283],"class_list":["post-7413","docs","type-docs","status-publish","has-post-thumbnail","hentry","doc_category-configurations","doc_tag-configuration","knowledge_base-shopify"],"year_month":"2026-04","word_count":292,"total_views":"5245","reactions":{"happy":"3","normal":"2","sad":"1"},"author_info":{"name":"Razthee","author_nicename":"razthee","author_url":"https:\/\/betterdocs.co\/it\/author\/razthee\/"},"doc_category_info":[{"term_name":"Configurations","term_url":"https:\/\/betterdocs.co\/it\/docs\/shopify\/configurations\/"}],"doc_tag_info":[{"term_name":"configuration","term_url":"https:\/\/betterdocs.co\/it\/docs-tag\/configuration\/"}],"knowledge_base_info":[{"term_name":"Shopify","term_url":"https:\/\/betterdocs.co\/it\/docs\/shopify\/","term_slug":"shopify"}],"knowledge_base_slug":["shopify"],"_links":{"self":[{"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/docs\/7413","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/users\/22"}],"version-history":[{"count":9,"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/docs\/7413\/revisions"}],"predecessor-version":[{"id":12499,"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/docs\/7413\/revisions\/12499"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/media\/12498"}],"wp:attachment":[{"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/media?parent=7413"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/doc_category?post=7413"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/doc_tag?post=7413"},{"taxonomy":"knowledge_base","embeddable":true,"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/knowledge_base?post=7413"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}