{"id":8074,"date":"2023-03-30T10:09:47","date_gmt":"2023-03-30T04:09:47","guid":{"rendered":"https:\/\/betterdocs.co\/?post_type=docs&#038;p=8074"},"modified":"2024-07-09T06:51:54","modified_gmt":"2024-07-09T00:51:54","password":"","slug":"integrate-messenger-with-betterdocs-shopify","status":"publish","type":"docs","link":"https:\/\/betterdocs.co\/it\/docs\/integrate-messenger-with-betterdocs-shopify\/","title":{"rendered":"How To Integrate Messenger With BetterDocs For Shopify?"},"content":{"rendered":"<p><a href=\"http:\/\/betterdocs.co\/it\/shopify\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>BetterDocs For Shopify<\/strong><\/a> lets you integrate Messenger into your Shopify store to help your customers communicate instantly with your support representative. This way, you can resolve your customer issues quickly, ensuring more customer satisfaction.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"How To Integrate Messenger With Your Shopify Store?\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/lRP3Z-hjh1w?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\"><strong>How To How To Retrieve Messenger ID&nbsp;&nbsp;<\/strong><\/h2>\n\n\n\n<p>Before starting anything, you need to retrieve your Messenger ID first. So, navigate to <a href=\"https:\/\/www.messenger.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Messenger<\/strong><\/a> and login to your account. Aftward, copy your Messenger ID from the page URL. You will find the ID after this part \u2192 \u201c<strong>https:\/\/www.messenger.com\/t\/<\/strong>\u201d of the page URL.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1596\" height=\"974\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2023\/10\/image-8.png\" alt=\"Integrate Messenger With BetterDocs\" class=\"wp-image-9887\" title=\"\" srcset=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2023\/10\/image-8.png 1596w, https:\/\/betterdocs.co\/wp-content\/uploads\/2023\/10\/image-8-300x183.png 300w, https:\/\/betterdocs.co\/wp-content\/uploads\/2023\/10\/image-8-1024x625.png 1024w, https:\/\/betterdocs.co\/wp-content\/uploads\/2023\/10\/image-8-768x469.png 768w, https:\/\/betterdocs.co\/wp-content\/uploads\/2023\/10\/image-8-1536x937.png 1536w, https:\/\/betterdocs.co\/wp-content\/uploads\/2023\/10\/image-8-18x12.png 18w, https:\/\/betterdocs.co\/wp-content\/uploads\/2023\/10\/image-8-360x220.png 360w\" sizes=\"(max-width: 1596px) 100vw, 1596px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading has-text-align-center\"><strong>How To Integrate Messenger On Your Shopify Store&nbsp;<\/strong><\/h2>\n\n\n\n<p>Now, make sure to configure the \u2018<a href=\"https:\/\/betterdocs.co\/it\/docs\/configure-instant-answers-betterdocs-shopify\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>BetterDocs Instant Answers<\/strong><\/a>\u2019 chatbox on your Shopify store after installing &amp; activating BetterDocs on your Shopify store.&nbsp;<\/p>\n\n\n\n<p>Afterward, follow the below guidelines to <strong>integrate Messenger <\/strong>with BetterDocs For Shopify app.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 1: Go To The Messenger ID Option<\/strong><\/h3>\n\n\n\n<p>First, go to the \u2018<strong>Risposta istantanea<\/strong>\u2019 tab from the BetterDocs dashboard in the left panel. Now, click on \u2018<strong>Contact Us<\/strong>\u2019 and turn on the \u2018<strong>Display Chat<\/strong>\u2019 option.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"1600\" height=\"732\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-38.gif\" alt=\"Integrate Messenger With BetterDocs For Shopify\" class=\"wp-image-12441\" title=\"\"><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 2: Set Your Messenger ID<\/strong><\/h3>\n\n\n\n<p>Now, paste your copied Messenger ID in the \u2018<strong>Messenger ID<\/strong>\u2018 field. Then click the \u2018<strong>Save<\/strong>\u2019 button.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"1600\" height=\"759\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-23.png\" alt=\"Integrate Messenger With BetterDocs For Shopify\" class=\"wp-image-12442\" title=\"\" srcset=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-23.png 1600w, https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-23-300x142.png 300w, https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-23-1024x486.png 1024w, https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-23-768x364.png 768w, https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-23-1536x729.png 1536w, https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-23-18x9.png 18w, https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-23-360x171.png 360w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\"><strong>Esito finale<\/strong><\/h2>\n\n\n\n<p>Once you integrate Messenger into your Shopify store, customers can find it in the Instant Answer chatbox when they visit your Shopify store. This feature will be available beside the \u2018<strong>Send us a message<\/strong>\u2019 area.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"759\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-24.png\" alt=\"Integrate Messenger With BetterDocs For Shopify\" class=\"wp-image-12443\" title=\"\" srcset=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-24.png 1600w, https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-24-300x142.png 300w, https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-24-1024x486.png 1024w, https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-24-768x364.png 768w, https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-24-1536x729.png 1536w, https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-24-18x9.png 18w, https:\/\/betterdocs.co\/wp-content\/uploads\/2024\/07\/image-24-360x171.png 360w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n<\/div>\n\n\n<p>Now your customers can easily contact you over Messenger and communicate with any of your customer support representatives anytime. This is how you can <strong>integrate Messenger with BetterDocs<\/strong> for your Shopify store using BetterDocs.<\/p>\n\n\n\n<p>If you still face difficulties in integrating Messenger, feel free to contact our <a href=\"https:\/\/storeware.io\/support\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/storeware.io\/support\" rel=\"noreferrer noopener\"><strong>dedicated support team<\/strong><\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>This guide shows how to integrate Messenger with BetterDocs For Shopify store. Customers can talk directly to you through Messenger live chat and purchase happily.<\/p>","protected":false},"author":32,"featured_media":12443,"template":"","meta":{"_eb_attr":"","inline_featured_image":false,"_eb_data_table":"","_analytify_skip_tracking":false,"footnotes":""},"doc_category":[309],"doc_tag":[14,22,629,630],"knowledge_base":[283],"class_list":["post-8074","docs","type-docs","status-publish","has-post-thumbnail","hentry","doc_category-configurations","doc_tag-configuration","doc_tag-instant-answer","doc_tag-live-chat","doc_tag-messenger","knowledge_base-shopify"],"year_month":"2026-04","word_count":289,"total_views":"4258","reactions":{"happy":"6","normal":"4","sad":"4"},"author_info":{"name":"Abdullah Mamun","author_nicename":"mamun","author_url":"https:\/\/betterdocs.co\/it\/author\/mamun\/"},"doc_category_info":[{"term_name":"Configurations","term_url":"https:\/\/betterdocs.co\/it\/docs\/shopify\/configurations\/"}],"doc_tag_info":[{"term_name":"configuration","term_url":"https:\/\/betterdocs.co\/it\/docs-tag\/configuration\/"},{"term_name":"Instant Answer","term_url":"https:\/\/betterdocs.co\/it\/docs-tag\/instant-answer\/"},{"term_name":"Live Chat","term_url":"https:\/\/betterdocs.co\/it\/docs-tag\/live-chat\/"},{"term_name":"Messenger","term_url":"https:\/\/betterdocs.co\/it\/docs-tag\/messenger\/"}],"knowledge_base_info":[{"term_name":"Shopify","term_url":"https:\/\/betterdocs.co\/it\/docs\/shopify\/","term_slug":"shopify"}],"knowledge_base_slug":["shopify"],"_links":{"self":[{"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/docs\/8074","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/users\/32"}],"version-history":[{"count":11,"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/docs\/8074\/revisions"}],"predecessor-version":[{"id":12446,"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/docs\/8074\/revisions\/12446"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/media\/12443"}],"wp:attachment":[{"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/media?parent=8074"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/doc_category?post=8074"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/doc_tag?post=8074"},{"taxonomy":"knowledge_base","embeddable":true,"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/knowledge_base?post=8074"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}