{"id":846,"date":"2019-12-30T12:17:57","date_gmt":"2019-12-30T12:17:57","guid":{"rendered":"http:\/\/betterdocs.co\/?page_id=846"},"modified":"2024-11-21T14:31:37","modified_gmt":"2024-11-21T08:31:37","slug":"blog","status":"publish","type":"page","link":"https:\/\/betterdocs.co\/it\/blog\/","title":{"rendered":"The Knowledge Base Blog &#8211; Tutorials, Updates &#038; Best Practices On Documentations\u200b"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"846\" class=\"elementor elementor-846\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-36f5430a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"36f5430a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4234ccb5\" data-id=\"4234ccb5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-71bf018d elementor-widget elementor-widget-heading\" data-id=\"71bf018d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The Knowledge Base Blog<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a0c2fe elementor-widget 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class=\"eael-post-published-date\"><i class=\"far fa-calendar-alt\"><\/i> Marzo 16, 2026<\/span><\/div><div class=\"boxed-meta\"><\/div><\/div><\/div><\/div><div class=\"eael-post-list-post\"><div class=\"eael-post-list-post-inner\"><div class=\"eael-post-list-thumbnail\"><a href=\"https:\/\/betterdocs.co\/it\/importance-of-product-knowledge-for-sales\/\">\n                <img decoding=\"async\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2026\/03\/Importance-of-Product-Knowledge-for-Sales-1-1024x576.jpg\" alt=\"Importance of Product Knowledge\" title=\"\">\n            <\/a><\/div><div class=\"eael-post-list-content\"><h2 class=\"eael-post-list-title\"><a href=\"https:\/\/betterdocs.co\/it\/importance-of-product-knowledge-for-sales\/\" >Importance of Product Knowledge for Sales: Types And Uses<\/a><\/h2><div class=\"meta\"><span class=\"eael-post-published-date\"><i class=\"far fa-calendar-alt\"><\/i> Marzo 3, 2026<\/span><\/div><div class=\"boxed-meta\"><\/div><\/div><\/div><\/div><div class=\"eael-post-list-post\"><div class=\"eael-post-list-post-inner\"><div class=\"eael-post-list-thumbnail\"><a href=\"https:\/\/betterdocs.co\/it\/shopify-customer-service-with-ai\/\">\n                <img decoding=\"async\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2026\/02\/BetterDocs-for-hopify-Shopify-Customer-Service-with-AI_-Apps-That-You-Can-Use-1-1024x576.jpg\" alt=\"Shopify Customer Service with AI: Apps That You Can Use\" title=\"\">\n            <\/a><\/div><div class=\"eael-post-list-content\"><h2 class=\"eael-post-list-title\"><a href=\"https:\/\/betterdocs.co\/it\/shopify-customer-service-with-ai\/\" >Shopify Customer Service with AI: Apps That You Can Use<\/a><\/h2><div class=\"meta\"><span class=\"eael-post-published-date\"><i class=\"far fa-calendar-alt\"><\/i> Febbraio 23, 2026<\/span><\/div><div class=\"boxed-meta\"><\/div><\/div><\/div><\/div><div class=\"eael-post-list-post\"><div class=\"eael-post-list-post-inner\"><div class=\"eael-post-list-thumbnail\"><a href=\"https:\/\/betterdocs.co\/it\/psychology-of-customer-self-service\/\">\n                <img decoding=\"async\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2026\/01\/The-Psychology-of-Self-Service_-Why-Customers-Prefer-Knowledge-Bases-Over-Support-Tickets-1024x576.jpg\" alt=\"\" title=\"\">\n            <\/a><\/div><div class=\"eael-post-list-content\"><h2 class=\"eael-post-list-title\"><a href=\"https:\/\/betterdocs.co\/it\/psychology-of-customer-self-service\/\" >The Psychology of Customer Self Service: Why Customers Prefer Knowledge Bases Over Support Tickets<\/a><\/h2><div class=\"meta\"><span class=\"eael-post-published-date\"><i class=\"far fa-calendar-alt\"><\/i> Febbraio 12, 2026<\/span><\/div><div class=\"boxed-meta\"><\/div><\/div><\/div><\/div><\/div><\/div>\n\t\t<\/div><div data-nonce=\"f406046359\" class=\"post-list-pagination\" data-widget-id=\"5f9e968\" data-widget=\"5f9e968\" 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