{"id":3256,"date":"2021-06-28T19:46:33","date_gmt":"2021-06-28T13:46:33","guid":{"rendered":"https:\/\/betterdocs.co\/?p=3256"},"modified":"2025-01-23T02:39:07","modified_gmt":"2025-01-22T20:39:07","slug":"documentation-for-woocommerce","status":"publish","type":"post","link":"https:\/\/betterdocs.co\/it\/documentation-for-woocommerce\/","title":{"rendered":"Ultimate Guide For A Better Documentation For WooCommerce Sites [2025]"},"content":{"rendered":"<p><span style=\"font-weight: 400\">If you are running a WooCommerce store, you probably deal with lots of customer queries about your products, services, shipping and payment issues every day. In order to handle these queries better, you should create FAQ pages or <\/span><a href=\"https:\/\/betterdocs.co\/it\/blog\/benefits-documentation-customer-support\/\" target=\"_blank\" rel=\"noopener\"><b>documentation for WooCommerce sites<\/b><\/a><span style=\"font-weight: 400\">.<\/span><\/p>\n<p><!--more--><\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-3264\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/Ultimate-Guide-for-A-Better-Documentation-For-Your-WooCommerce-Site.png\" alt=\"Documentation for WooCommerce site\" width=\"1280\" height=\"720\" title=\"\" srcset=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/Ultimate-Guide-for-A-Better-Documentation-For-Your-WooCommerce-Site.png 1280w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/Ultimate-Guide-for-A-Better-Documentation-For-Your-WooCommerce-Site-300x169.png 300w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/Ultimate-Guide-for-A-Better-Documentation-For-Your-WooCommerce-Site-1024x576.png 1024w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/Ultimate-Guide-for-A-Better-Documentation-For-Your-WooCommerce-Site-768x432.png 768w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/Ultimate-Guide-for-A-Better-Documentation-For-Your-WooCommerce-Site-16x9.png 16w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><\/p>\n<h2><b>Why Your WooCommerce Site Needs Documentation<\/b><\/h2>\n<p><span style=\"font-weight: 400\">When your customers are facing issues trying to understand your products or services on your WooCommerce site, then they may not feel inclined to make any purchases. An FAQ page, or even a documentation page can give them all the information they need to feel comfortable buying your products or services. Let\u2019s take a quick look at all the reasons why your WooCommerce site needs documentation or knowledge base.<\/span><\/p>\n<h3><b>Quickly Resolve Customer Queries With Self-Service<\/b><\/h3>\n<p><span style=\"font-weight: 400\">When a customer is evaluating whether or not they should purchase your products, the speed with which you respond to their queries and support them can have a major impact on their final purchase decision. The quicker a customer\u2019s problems are being solved, the more inclined they are to purchase from your WooCommerce site.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400\">So, with a documentation page or FAQ page, your customers can quickly resolve their own problems and feel more comfortable making purchases from your store. That&#8217;s why you should create a knowledge base or documentation for WooCommerce sites.<\/span><\/p>\n<h3><b>Empower Your Customers When Using Your Products<\/b><\/h3>\n<p><span style=\"font-weight: 400\">When your customers are able to resolve their own problems using your FAQ page or documentation for the WooCommerce site, they feel empowered and confident when using your products. These positive feelings influence your customers\u2019 purchase decisions and help increase your sales.<\/span><\/p>\n<h3><b>Improve The SEO Ranking Of Your WooCommerce Site<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Creating documentation pages can be a great way to <strong>improve the SEO<\/strong> <strong>of your WooCommerce site<\/strong>. This is because when you are creating documentation for WooCommerce sites, you have the opportunity to link back to different pages within your online store. Furthermore, a high-quality, content-rich documentation rank higher on search results pages, so potential customers can also find your WooCommerce store and your product offerings more easily.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400\">In fact, many WooCommerce sites have realized the benefits of having documentation pages, or at least an informative FAQ page on their WooCommerce site. For ideas, check out how&nbsp;<strong>Strandberg Guitars<\/strong> created a documentation page for their store.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-3273\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/strandburg-guitar-doc-page.png\" alt=\"\" width=\"1600\" height=\"747\" title=\"\" srcset=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/strandburg-guitar-doc-page.png 1600w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/strandburg-guitar-doc-page-300x140.png 300w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/strandburg-guitar-doc-page-1024x478.png 1024w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/strandburg-guitar-doc-page-768x359.png 768w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/strandburg-guitar-doc-page-1536x717.png 1536w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/strandburg-guitar-doc-page-16x7.png 16w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b>Create The Best Documentation For Your WooCommerce Site With BetterDocs<\/b><\/h2>\n<p style=\"text-align: left\"><span style=\"font-weight: 400\">Now that you know how a documentation page can help your WooCommerce site, you might be wondering how you can get started. Well, you\u2019re in the right place. In this tutorial, we\u2019re going to show you how you can use <\/span><a href=\"https:\/\/betterdocs.co\/it\/\"><b>BetterDocs<\/b><\/a><span style=\"font-weight: 400\">, the most powerful knowledge base solution, to create the best documentation for WooCommerce site.&nbsp;<\/span><\/p>\n<p><iframe title=\"Introducing BetterDocs: The Ultimate Knowledge Base Solution for WordPress\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/57BioKfROlo?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<h3><b>Features Of BetterDocs That Help You Create Better Documentation<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Da una collezione di belle, <\/span><i><span style=\"font-weight: 400\">modelli premade<\/span><\/i><span style=\"font-weight: 400\">, per un facile da usare <\/span><i><span style=\"font-weight: 400\">personalizzatore incorporato<\/span><\/i><span style=\"font-weight: 400\"> and much more, <\/span><b>BetterDocs <\/b>knowledge base plugin<span style=\"font-weight: 400\"> gives you everything you could possibly need to create an attractive, organized documentation page for WooCommerce sites. With more than <a href=\"https:\/\/betterdocs.co\/it\/blog\/betterdocs-wordpress-knowledgebase-plugin\/\" target=\"_blank\" rel=\"noopener\"><strong>20,000 happy users<\/strong><\/a>, BetterDocs is the most popular WordPress documentation plugin out there.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Below is a quick list of all the features you get with BetterDocs:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Beautifully designed, ready-to-use templates<\/span><i><span style=\"font-weight: 400\">&nbsp;<\/span><\/i><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">A built-in customizer to design your documentation<\/span><\/li>\n<li><strong>Instant Answers ChatBot<\/strong><b>&nbsp;<\/b>to quickly respond to visitor&#8217;s queries<\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">An automatic,<\/span> <span style=\"font-weight: 400\">sticky Table of Content that moves with mouse scroll<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Advanced Live Search bar to help visitors quickly find their solutions<\/span><\/li>\n<li>Options for creating <strong>internal documentation<\/strong> <strong>&amp; multiple knowledge bases<\/strong><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\"><strong>Analytics e report<\/strong> feature to evaluate your knowledge base performance<\/span><\/li>\n<li>Seamless compatibility with popular WordPress page builder <a href=\"http:\/\/www.wpdeveloper.net\/go\/elementor\" target=\"_blank\" rel=\"noopener\"><strong>Elementor<\/strong><\/a><\/li>\n<\/ul>\n<h2><b>How To Create A Knowledge Base For WooCommerce Store With BetterDocs?<\/b><\/h2>\n<p>In this section, we are going to show you how you can create a high-performing and content-rich knowledge base for WooCommerce store and enhance your customer&#8217;s experience when they want to learn about your products and offerings.<\/p>\n<h3><b>Step 1: Install And Activate BetterDocs Knowledge Base Plugin<\/b><\/h3>\n<p><span style=\"font-weight: 400\">First, you must <\/span><a href=\"https:\/\/betterdocs.co\/it\/docs\/activate-betterdocs\/\" target=\"_blank\" rel=\"noopener\"><b>install and activate BetterDocs<\/b><\/a><span style=\"font-weight: 400\"> knowledge base plugin on your WordPress website. Log into your WordPress dashboard and head over to <\/span><b>Plugins&#8211;&gt; Add New<\/b><span style=\"font-weight: 400\"> and type \u2018BetterDocs\u2019 in the search box.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-3267\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/screely-1624789045537.png\" alt=\"Documentation For WooCommerce Site\" width=\"1897\" height=\"846\" title=\"\" srcset=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/screely-1624789045537.png 1897w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/screely-1624789045537-300x134.png 300w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/screely-1624789045537-1024x457.png 1024w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/screely-1624789045537-768x343.png 768w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/screely-1624789045537-1536x685.png 1536w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/screely-1624789045537-16x7.png 16w\" sizes=\"(max-width: 1897px) 100vw, 1897px\" \/><\/p>\n<h3><b>Step 2: Configure Documentation Home Page &amp; Single Page With BetterDocs<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Once you are done installing and activating BetterDocs, you need to configure your <\/span><a href=\"https:\/\/betterdocs.co\/it\/docs\/configure-homepage-and-single-page\/\" target=\"_blank\" rel=\"noopener\"><b>documentation home page and single page<\/b><\/a><span style=\"font-weight: 400\">.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400\">You can do this by going to <\/span><b>BetterDocs&#8211;&gt; Settings&#8211;&gt;Layout <\/b><span style=\"font-weight: 400\">to configure and customize the default home page that comes with BetterDocs<\/span><b>. <\/b><span style=\"font-weight: 400\">From here you can choose the number of columns, enable or disable Live Search and Masonry Layout, Post Count, and much more. You can use the WordPress Customizer to design your documentation page to your preferences.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-3271\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/screely-1624789353959.png\" alt=\"Documentation For WooCommerce Site\" width=\"1901\" height=\"848\" title=\"\" srcset=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/screely-1624789353959.png 1901w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/screely-1624789353959-300x134.png 300w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/screely-1624789353959-1024x457.png 1024w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/screely-1624789353959-768x343.png 768w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/screely-1624789353959-1536x685.png 1536w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/screely-1624789353959-16x7.png 16w\" sizes=\"(max-width: 1901px) 100vw, 1901px\" \/><\/p>\n<p><span style=\"font-weight: 400\">Similarly, from the <strong>&quot;Doc unico&quot;<\/strong> tab you will see many options to customize the layout of your single doc pages.&nbsp;<\/span><\/p>\n<p>That&#8217;s not all. You can even enable the&nbsp;<strong>&quot;KB multipli&quot;<\/strong> options in BetterDocs to create and<a href=\"https:\/\/betterdocs.co\/it\/docs\/multiple-knowledge-base\/\" target=\"_blank\" rel=\"noopener\"><strong> multiple knowledge bases<\/strong><\/a> from one single WordPress website. This can be useful for WooCommerce stores that have a lot of different types of complicated products and will help you keep all your helpful product-related articles organized and easily accessible to customers or site visitors.<\/p>\n<h3><b>Step 3: Set Permissions To Different Users Roles<\/b><\/h3>\n<p><span style=\"font-weight: 400\">This is an optional step but we do recommend it especially if you want to make the workload on your support team easier. This option lets you assign different people to create and manage your documentation. To <\/span><a href=\"https:\/\/betterdocs.co\/it\/docs\/manage-user-roles-betterdocs\/\" target=\"_blank\" rel=\"noopener\"><b>gestire i ruoli utente in BetterDocs<\/b><\/a> <span style=\"font-weight: 400\">go to <\/span><b>BetterDocs&#8211;&gt; Settings&#8211;&gt; Advanced Settings <\/b><span style=\"font-weight: 400\">from your WordPress dashboard and set the permissions the way you want to.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-3272\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/screely-1624789560191.png\" alt=\"Documentation For WooCommerce Site\" width=\"1880\" height=\"886\" title=\"\" srcset=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/screely-1624789560191.png 1880w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/screely-1624789560191-300x141.png 300w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/screely-1624789560191-1024x483.png 1024w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/screely-1624789560191-768x362.png 768w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/screely-1624789560191-1536x724.png 1536w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/screely-1624789560191-16x8.png 16w\" sizes=\"(max-width: 1880px) 100vw, 1880px\" \/><\/p>\n<h3><b>Step 4: <\/b><b>Create &amp; Publish Documentation Articles For Your Store<\/b><\/h3>\n<p><span style=\"font-weight: 400\">Now it&#8217;s time for you to<\/span><a href=\"https:\/\/betterdocs.co\/it\/docs\/create-publish-new-documentation\/\" target=\"_blank\" rel=\"noopener\">&nbsp;<b>create and publish documentation<\/b> <\/a><span style=\"font-weight: 400\">utilizzando <\/span><b>BetterDocs <\/b>knowledge base plugin<span style=\"font-weight: 400\">. Add new documentation for WooCommerce site by going to <strong>BetterDocs&#8211;&gt; Add New<\/strong><\/span><span style=\"font-weight: 400\">. From here, you can write your FAQ or product-related documentation or knowledge base article, and <a href=\"https:\/\/betterdocs.co\/it\/docs\/organize-documentation\/\" target=\"_blank\" rel=\"noopener\"><strong>organize your entire documentation<\/strong> <\/a>with tags and categories.&nbsp;<\/span><span style=\"font-weight: 400\"> Y<\/span><span style=\"font-weight: 400\">ou can assign these categories as needed and see how they help you keep your documentation organized after you publish them.&nbsp;<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-3277\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/screely-1624789960561.png\" alt=\"Documentation For WooCommerce Site\" width=\"1890\" height=\"806\" title=\"\" srcset=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/screely-1624789960561.png 1890w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/screely-1624789960561-300x128.png 300w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/screely-1624789960561-1024x437.png 1024w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/screely-1624789960561-768x328.png 768w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/screely-1624789960561-1536x655.png 1536w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/screely-1624789960561-16x7.png 16w\" sizes=\"(max-width: 1890px) 100vw, 1890px\" \/><\/p>\n<p><span style=\"font-weight: 400\">For example, you can have a category for <\/span><b>\u2018FAQ\u2019<\/b><span style=\"font-weight: 400\"> and another category for <\/span><b>\u2018Order and Shipping\u2019<\/b><span style=\"font-weight: 400\"> like <\/span><a href=\"https:\/\/support.strandbergguitars.com\/\" target=\"_blank\" rel=\"noopener\"><b>Strandberg Guitars<\/b><\/a><span style=\"font-weight: 400\"> did for their documentation page.<\/span><\/p>\n<h3><b>Passaggio 5:&nbsp;<\/b><b>Add Advanced Live Search To Your Knowledge Base<\/b><\/h3>\n<p><span style=\"font-weight: 400\">You might have noticed that <\/span><b>Strandberg Guitars<\/b><span style=\"font-weight: 400\"> have added a search bar in their documentation page. This is an essential step because it helps your customers to quickly look for the information they need through your documentation.<\/span><\/p>\n<p><span style=\"font-weight: 400\">With BetterDocs you have the option to easily <\/span><a href=\"https:\/\/betterdocs.co\/it\/docs\/documentation-live-search\/\" target=\"_blank\" rel=\"noopener\"><b>add and customize documentation live search<\/b><\/a><span style=\"font-weight: 400\"> without any coding. Simply navigate to <\/span><b>wp-admin -&gt; BetterDocs -&gt; Impostazioni<\/b><span style=\"font-weight: 400\"> and open the <\/span><b>&#039;Design&#039;<\/b><span style=\"font-weight: 400\"> tab. Next, click on the<\/span><b> &quot;Personalizza BetterDocs&quot;<\/b><span style=\"font-weight: 400\"> pulsante e verrai reindirizzato alla pagina Personalizza.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-3278\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/screely-1624790069414.png\" alt=\"Documentation For WooCommerce Site\" width=\"1883\" height=\"859\" title=\"\" srcset=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/screely-1624790069414.png 1883w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/screely-1624790069414-300x137.png 300w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/screely-1624790069414-1024x467.png 1024w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/screely-1624790069414-768x350.png 768w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/screely-1624790069414-1536x701.png 1536w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/screely-1624790069414-16x7.png 16w\" sizes=\"(max-width: 1883px) 100vw, 1883px\" \/><\/p>\n<p><span style=\"font-weight: 400\">This will open up the Customizer, from where you can set up <strong>Live Search bar<\/strong> for your documentation.<\/span><\/p>\n<p><span style=\"font-weight: 400\">You can customize the <strong>Ricerca diretta<\/strong> to suit your style and even see the changes you make in real-time. Just make sure you save all of your changes when you are done styling your <strong>Ricerca avanzata dal vivo<\/strong>.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-3279\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/Jw8jglfuOM.gif\" alt=\"\" width=\"1346\" height=\"651\" title=\"\"><\/p>\n<p>With these few simple steps, you can set up a <strong>knowledge base for WooCommerce store<\/strong> and effortlessly resolve any problems your customers may face. This will help you quickly improve their shopping experience, while also helping you rank higher on search engines and boost website traffic.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-3281\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/screely-1624791111935.png\" alt=\"Documentation For WooCommerce Site\" width=\"1744\" height=\"812\" title=\"\" srcset=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/screely-1624791111935.png 1744w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/screely-1624791111935-300x140.png 300w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/screely-1624791111935-1024x477.png 1024w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/screely-1624791111935-768x358.png 768w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/screely-1624791111935-1536x715.png 1536w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/screely-1624791111935-16x7.png 16w\" sizes=\"(max-width: 1744px) 100vw, 1744px\" \/><\/p>\n<h2>Create Your Knowledge Base For WooCommerce Store In Elementor<\/h2>\n<p>That&#8217;s not all. One of the best things about BetterDocs is that it is also perfectly compatible with <a href=\"http:\/\/www.wpdeveloper.net\/go\/elementor\" target=\"_blank\" rel=\"noopener\"><strong>Elementor<\/strong><\/a>, which is the most widely use page builder for WordPress.<\/p>\n<p>With the drag-and-drop editing feature in Elementor, <strong>more than 5 million web creators<\/strong> are building their WooCommerce websites effortlessly without any coding. And as BetterDocs comes with 10 unique widgets for Elementor, you can use BetterDocs and Elementor together to create a stunning, attractive and content rich knowledge base for WooCommerce stores.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-2648\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/04\/screely-1618475131502.png\" alt=\"knowledge base\" width=\"1889\" height=\"932\" title=\"\" srcset=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/04\/screely-1618475131502.png 1889w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/04\/screely-1618475131502-300x148.png 300w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/04\/screely-1618475131502-1024x505.png 1024w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/04\/screely-1618475131502-768x379.png 768w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/04\/screely-1618475131502-1536x758.png 1536w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/04\/screely-1618475131502-16x8.png 16w\" sizes=\"(max-width: 1889px) 100vw, 1889px\" \/><\/p>\n<p>Check out our detailed tutorial to find <a href=\"https:\/\/wpdeveloper.net\/betterdocs-with-elementor-knowledge-base-wordpress\/\" target=\"_blank\" rel=\"noopener\"><strong>how to use BetterDocs with Elementor<\/strong> <\/a>to create high-performing WordPress documentation.<\/p>\n<h2>More Advanced Features With BetterDocs Knowledge Base Plugin<\/h2>\n<p>There are tons of more advanced features that come with BetterDocs knowledge base plugin. With these <a href=\"https:\/\/betterdocs.co\/it\/#pricing\" target=\"_blank\" rel=\"noopener\"><strong>premium BetterDocs features<\/strong><\/a>, you can go a step further and make your WordPress documentation be truly helpful for potential and existing customers, and get more traffic to your WooCommerce store.<\/p>\n<h3><b>Immediately Troubleshoot Problems With Instant Answers ChatBot<\/b><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-2631\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/04\/4WbyIxkR60.gif\" alt=\"knowledge base\" width=\"1176\" height=\"626\" title=\"\"><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400\">To make your WooCommerce site easy to understand and answer any issues faced by customers, you should <\/span><a href=\"https:\/\/betterdocs.co\/it\/docs\/configure-instant-answer-betterdocs\/\" target=\"_blank\" rel=\"noopener\"><b>configure an Instant Answers ChatBot in BetterDocs<\/b><\/a><span style=\"font-weight: 400\">. You can add this ChatBot to any page you like. To enable this exclusive feature from BetterDocs WordPress documentation plugin, you have to navigate to <\/span><b>wp-admin -&gt; BetterDocs -&gt; Impostazioni<\/b><span style=\"font-weight: 400\"> and then click on the <strong>&quot;Risposta immediata&quot;<\/strong> scheda.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-3282\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/qqpHvmjqam.gif\" alt=\"Documentation For WooCommerce Site\" width=\"1854\" height=\"819\" title=\"\"><\/p>\n<p><span style=\"font-weight: 400\">You can set up the <strong>Instant Answers ChatBot<\/strong> to your preferences by changing the options in the<strong> \u2018Chat Settings<\/strong>\u2019 section, the <strong>&quot;Impostazioni aspetto&quot;<\/strong> section, and much more. This will allow customers to quickly find the answers they are looking for by using the&nbsp;<strong>Risposte istantanee<\/strong> feature, and if their problem still persists they can directly contact your customer support team.<\/span><\/p>\n<h3><b>Evaluate &amp; Improve Your Documentation With Analytics &amp; Reports<\/b><\/h3>\n<p><span style=\"font-weight: 400\">To create the best documentation for any WooCommerce site, you need to periodically improve your documentation by evaluating the performance of your documentation with analytics &amp; reports. And with BetterDocs advanced WordPress documentation plugin, you can do just that with only a few clicks.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400\">If you want to <\/span><a href=\"https:\/\/betterdocs.co\/it\/docs\/analytics-evaluate-knowledge-base\/\"><b>evaluate the performance <\/b><\/a><span style=\"font-weight: 400\">of your knowledge base, navigate to<\/span><b> BetterDocs&#8211;&gt; Settings&#8211;&gt; Analytics <\/b>from your WordPress dashboard<span style=\"font-weight: 400\">. <\/span><span style=\"font-weight: 400\">From here, you can get valuable insights on how your WordPress documentation articles are performing, by checking the click-through rates and views. This will help you decide if you need to make changes to the knowledge base you have created for your WooCommerce store.&nbsp;<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-3060\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/Anlytics.gif\" alt=\"User Feedback BetterDocs\" width=\"1350\" height=\"595\" title=\"\"><\/p>\n<h3>Set Up A Restricted, Internal Documentation For Your Team<\/h3>\n<p>If the day-to-day management and activities of your WooCommerce require some complex procedures about how to deal with customers or products, then you need to make sure that the information is easily accessible to all people on your team. And to help you do that, BetterDocs lets you set up a <a href=\"https:\/\/betterdocs.co\/it\/blog\/internal-documentation-wordpress\/\" target=\"_blank\" rel=\"noopener\"><strong>restricted, internal WordPress documentation<\/strong><\/a> that will only be available to certain users on your website.<\/p>\n<h3>Create Multiple Knowledge Bases For WooCommerce Store<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-3283\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/How-To-Create-Multiple-Knowledge-Base-in-one-WordPress-Site-Using-BetterDocs.png\" alt=\"\" width=\"1280\" height=\"720\" title=\"\" srcset=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/How-To-Create-Multiple-Knowledge-Base-in-one-WordPress-Site-Using-BetterDocs.png 1280w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/How-To-Create-Multiple-Knowledge-Base-in-one-WordPress-Site-Using-BetterDocs-300x169.png 300w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/How-To-Create-Multiple-Knowledge-Base-in-one-WordPress-Site-Using-BetterDocs-1024x576.png 1024w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/How-To-Create-Multiple-Knowledge-Base-in-one-WordPress-Site-Using-BetterDocs-768x432.png 768w, https:\/\/betterdocs.co\/wp-content\/uploads\/2021\/06\/How-To-Create-Multiple-Knowledge-Base-in-one-WordPress-Site-Using-BetterDocs-16x9.png 16w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><\/p>\n<p>As mentioned earlier, you can use BetterDocs to <a href=\"https:\/\/betterdocs.co\/it\/blog\/multiple-knowledge-bases-wordpress\/\" target=\"_blank\" rel=\"noopener\"><strong>create and manage multiple knowledge bases<\/strong><\/a> or documentation for WooCommerce sites. This is especially important for very large eCommerce businesses or multi-vendor marketplaces, as you may have many different products on your WooCommerce store. In these situations, it is important that customers have access to clear information about what kind of products you are offering, how to use your products, and what the payment procedure or delivery process may be like.<\/p>\n<p>To help you out, BetterDocs comes with the feature to enable multiple knowledge bases. You can create this from both the default WordPress customizer or using the page builder <strong>Elementor<\/strong>.<\/p>\n<h2><b>Start Creating Documentation For WooCommerce Sites Today<\/b><\/h2>\n<p><span style=\"font-weight: 400\">This is how you can create the best documentation for WooCommerce sites using <strong>BetterDocs<\/strong>. Try it out for free today, and if you enjoy it, unlock all exclusive features with the<a href=\"https:\/\/betterdocs.co\/it\/#pricing\" target=\"_blank\" rel=\"noopener\"><strong> premium version of BetterDocs<\/strong><\/a>. <\/span><\/p>\n<p><span style=\"font-weight: 400\">For more tutorials, news and updates, make sure to <a href=\"https:\/\/betterdocs.co\/it\/blog\/\" target=\"_blank\" rel=\"noopener\"><strong>subscribe to our blog<\/strong><\/a>. You can also <\/span><a href=\"https:\/\/www.facebook.com\/groups\/wpdeveloper.net\/?source_id=369302593089958\" target=\"_blank\" rel=\"noopener\"><b>join our community<\/b><\/a><span style=\"font-weight: 400\"> on Facebook to get connected with other WordPress users and web creators like yourself.&nbsp;<\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>Enhance your customer&#8217;s experience by setting up an amazing self-service system on your online store. Find out how to create a documentation or knowledge base for your WooCommerce website using BetterDocs. <\/p>","protected":false},"author":12,"featured_media":3264,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_eb_attr":"","inline_featured_image":false,"_eb_data_table":"","_analytify_skip_tracking":false,"footnotes":"","_wpscppro_dont_share_socialmedia":false,"_wpscppro_custom_social_share_image":0,"_facebook_share_type":"","_twitter_share_type":"","_linkedin_share_type":"","_pinterest_share_type":"","_linkedin_share_type_page":"","_instagram_share_type":"","_medium_share_type":"","_threads_share_type":"","_google_business_share_type":"","_selected_social_profile":[],"_wpsp_enable_custom_social_template":false,"_wpsp_social_scheduling":{"enabled":false,"datetime":null,"platforms":[],"status":"template_only","dateOption":"today","timeOption":"now","customDays":"","customHours":"","customDate":"","customTime":"","schedulingType":"absolute"},"_wpsp_active_default_template":true},"categories":[34,58,61],"tags":[26,80,103,134,136,28,135,137,105,36],"class_list":["post-3256","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-betterdocs","category-tutorial","category-wordpress","tag-betterdocs","tag-betterdocs-elementor","tag-betterdocs-wordpress-documentation","tag-documentation-for-woocommerce","tag-ecommerce","tag-knowledge-base","tag-knowledge-base-for-woocommerce","tag-woocommerce-store","tag-wordpress-knowledge-base","tag-wordpress-plugin"],"nelio_content":{"autoShareEndMode":"never","automationSources":{"useCustomSentences":false,"customSentences":[]},"efiAlt":"","efiUrl":"","followers":[12,23],"highlights":[],"isAutoShareEnabled":false,"networkImageIds":[],"permalinkQueryArgs":[],"series":[],"suggestedReferences":[]},"_links":{"self":[{"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/posts\/3256","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/comments?post=3256"}],"version-history":[{"count":19,"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/posts\/3256\/revisions"}],"predecessor-version":[{"id":14395,"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/posts\/3256\/revisions\/14395"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/media\/3264"}],"wp:attachment":[{"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/media?parent=3256"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/categories?post=3256"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/tags?post=3256"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}