{"id":5505,"date":"2022-04-12T19:30:45","date_gmt":"2022-04-12T13:30:45","guid":{"rendered":"https:\/\/betterdocs.co\/?p=5505"},"modified":"2026-01-06T11:13:05","modified_gmt":"2026-01-06T05:13:05","slug":"best-shopify-customer-support-apps","status":"publish","type":"post","link":"https:\/\/betterdocs.co\/it\/best-shopify-customer-support-apps\/","title":{"rendered":"Top 11 Best Shopify Customer Support Apps In 2026"},"content":{"rendered":"\n<p><span style=\"font-weight: 400\">If you are the owner of an eCommerce store, you have to ensure top-notch customer service for your business. And if your eCommerce store is Shopify built, you can then easily get the <\/span><a href=\"https:\/\/betterdocs.co\/blog\/effective-customer-support-tips\/\" target=\"_blank\" rel=\"noopener\"><b>best Shopify customer support apps<\/b><\/a><span style=\"font-weight: 400\"> securing excellent service to your random customers&#8217; queries online anytime.\u00a0<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">Wanna know where to get the best Shopify custom support apps list? Take a look below to know all the <\/span><b>11 best Shopify customer support apps in 2026<\/b><span style=\"font-weight: 400\">\u00a0to satisfy your customers to the fullest with your amazing service.\u00a0<\/span><\/p>\n\n\n\n<!--more-->\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/11_Best_Shopify_Customer_Support_Apps_In_2022_1280_720.jpeg\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1280\" height=\"720\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/11_Best_Shopify_Customer_Support_Apps_In_2022_1280_720.jpeg\" alt=\"11 Best Shopify Customer Support Apps In 2022\" class=\"wp-image-5507\" title=\"\" srcset=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/11_Best_Shopify_Customer_Support_Apps_In_2022_1280_720.jpeg 1280w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/11_Best_Shopify_Customer_Support_Apps_In_2022_1280_720-300x169.jpeg 300w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/11_Best_Shopify_Customer_Support_Apps_In_2022_1280_720-1024x576.jpeg 1024w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/11_Best_Shopify_Customer_Support_Apps_In_2022_1280_720-768x432.jpeg 768w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/11_Best_Shopify_Customer_Support_Apps_In_2022_1280_720-18x10.jpeg 18w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><b>Some Effective Customer Support Tips To Look At:<\/b><\/h2>\n\n\n\n<p><span style=\"font-weight: 400\">Whatever business you may own, you have to ensure your <\/span><a href=\"https:\/\/betterdocs.co\/blog\/key-customer-service-metrics\/\" target=\"_blank\" rel=\"noopener\"><b>customer satisfaction<\/b><\/a><span style=\"font-weight: 400\"> first. Unless it will hamper your business growth for sure. Customers are the center of all attractions. They are going to decide whether your business will run well or not.\u00a0<\/span><\/p>\n\n\n\n<p><span style=\"font-weight: 400\">So anything you do, your first and foremost duty is to ensure your customers&#8217; best support during and after purchasing or getting your product or service. And for owning an eCommerce store, you have to assure the best assistance to your customers&#8217; queries from the beginning to create a strong bond. Check out the effective <\/span><a href=\"https:\/\/blog.hubspot.com\/service\/customer-service-stats\" target=\"_blank\" rel=\"noopener\"><b>customer support tips<\/b><\/a><span style=\"font-weight: 400\"> to make your buyers happy with the best online service:\u00a0<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><b>Learn More: <\/b><a href=\"https:\/\/betterdocs.co\/blog\/customer-satisfaction-survey\/\" target=\"_blank\" rel=\"noopener\"><b>Customer Satisfaction Survey<\/b><\/a><b>: Guide &amp; Tips For Your Business [2026]<\/b><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\"><b>Make Sure The Clear Communication:&nbsp;<\/b><\/h3>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/0-Effective-Customer-Support-Tips-To-Provide-Great-Service-1.png\"><img decoding=\"async\" width=\"1280\" height=\"720\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/0-Effective-Customer-Support-Tips-To-Provide-Great-Service-1.png\" alt=\"Best Shopify Customer Support Apps \" class=\"wp-image-5521\" title=\"\" srcset=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/0-Effective-Customer-Support-Tips-To-Provide-Great-Service-1.png 1280w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/0-Effective-Customer-Support-Tips-To-Provide-Great-Service-1-300x169.png 300w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/0-Effective-Customer-Support-Tips-To-Provide-Great-Service-1-1024x576.png 1024w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/0-Effective-Customer-Support-Tips-To-Provide-Great-Service-1-768x432.png 768w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/0-Effective-Customer-Support-Tips-To-Provide-Great-Service-1-18x10.png 18w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><\/a><\/figure>\n\n\n\n<p><span style=\"font-weight: 400\">You have to be very clear and concise from the start of <\/span><b>each customer interaction<\/b><span style=\"font-weight: 400\">. Make them feel you understand their problems and, accordingly, try to solve them. Your tone in this case matters a lot, whether you are doing verbal or written communication in both cases.\u00a0<\/span> <\/p>\n\n\n\n<p><span style=\"font-weight: 400\">Like if you start your answer<\/span> with \u2018actually\u2019 or \u2018maybe\u2019this this <span style=\"font-weight: 400\">can be portrayed as an aggressive tone. Unless you go with a sober tone like \u201cyou will get the reply within a short period of time&#8221; or <\/span><i><span style=\"font-weight: 400\">\u201cwe are delivering this issue to our expert adviser. Thanks for having patience, your call is very important to us.\u201d<\/span><\/i><span style=\"font-weight: 400\">\u00a0<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400\">Be clear &amp; concise during your communication.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">Use a positive &amp; natural tone with each interaction.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">Customers want explanations but not whole details, so be specific.\u00a0<\/span><\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-text-align-center\"><b><i>89% of consumers<\/i><\/b><i><span style=\"font-weight: 400\"> are more likely to make another purchase after a positive customer service experience. (<\/span><\/i><a href=\"https:\/\/c1.sfdcstatic.com\/content\/dam\/web\/en_us\/www\/documents\/research\/salesforce-state-of-the-connected-customer-4th-ed.pdf\" target=\"_blank\" rel=\"noopener\"><i><span style=\"font-weight: 400\">Salesforce Research<\/span><\/i><\/a><i><span style=\"font-weight: 400\">)<\/span><\/i><\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\"><b>Always Practice Active Listening:<\/b><\/h3>\n\n\n\n<p><span style=\"font-weight: 400\">Active listening is one of the <\/span><b>essentials customer service <\/b><span style=\"font-weight: 400\">people should learn. This is the phase where you are listening to your customer queries by ensuring them the right solution at the end. Here you will get or lose your customers. So your communication and listening skills are actually going to make your potential customers stay or leave.&nbsp;<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400\">Set a goal and assure your customers you are listening to their problems.\u00a0<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">Ask questions in each step if you feel necessary.\u00a0<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">Always close the conversation with a quick summary.\u00a0<\/span><\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-text-align-center\"><b><i>58% of American consumers<\/i><\/b><i><span style=\"font-weight: 400\"> will switch companies because of poor customer service. (<\/span><\/i><a href=\"https:\/\/clouddamcdnprodep.azureedge.net\/gdc\/gdcPiLLQw\/original?ocid=mkto_eml_EM582302A1LA1\" target=\"_blank\" rel=\"noopener\"><b><i>Microsoft<\/i><\/b><\/a><i><span style=\"font-weight: 400\">)<\/span><\/i><\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\"><b>Empathize With Your Customers:<\/b><\/h3>\n\n\n\n<p><b>Empathy <\/b><span style=\"font-weight: 400\">is the word that can define your customer service role very well. When you are dealing with diversified buyers or potential ones,<\/span> you have to comfort them with an empathetic<span style=\"font-weight: 400\"> tone. That you are going to provide them with the right solution and try to figure out the issue from their point of view. And customers will come back again to get your product &amp; service.\u00a0<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><b>Get The Best Customer Support App:<\/b><\/h3>\n\n\n\n<p><span style=\"font-weight: 400\">Another important thing is that you have to choose the best customer support app to make your service smooth. So that your customers can make any query or take help immediately with your customer support. \u00a0\u00a0\u00a0<\/span><\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-text-align-center\"><b><i>68% of consumers<\/i><\/b><i><span style=\"font-weight: 400\"> say they are willing to pay more for products and services from a brand known to offer good customer service experiences. (<\/span><\/i><a href=\"https:\/\/blog.hubspot.com\/service\/customer-service-stats\" target=\"_blank\" rel=\"noopener\"><i><span style=\"font-weight: 400\">HubSpot<\/span><\/i><\/a><i><span style=\"font-weight: 400\">)<\/span><\/i><\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\"><a href=\"https:\/\/apps.shopify.com\/zendesk?surface_detail=zendesk&amp;surface_inter_position=1&amp;surface_intra_position=4&amp;surface_type=search\" target=\"_blank\" rel=\"noopener\"><b>ZenDesk<\/b><\/a><\/h2>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.57.48-AM.png\"><img decoding=\"async\" width=\"2560\" height=\"1049\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.57.48-AM.png\" alt=\"Best Shopify Customer Support Apps \" class=\"wp-image-5522\" title=\"\" srcset=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.57.48-AM.png 2560w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.57.48-AM-300x123.png 300w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.57.48-AM-1024x420.png 1024w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.57.48-AM-768x315.png 768w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.57.48-AM-1536x629.png 1536w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.57.48-AM-2048x839.png 2048w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.57.48-AM-18x7.png 18w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/a><\/figure>\n\n\n\n<p><a href=\"https:\/\/apps.shopify.com\/zendesk?surface_detail=zendesk&amp;surface_inter_position=1&amp;surface_intra_position=4&amp;surface_type=search\" target=\"_blank\" rel=\"noopener\"><b>Zendesk<\/b><\/a><span style=\"font-weight: 400\"> is a powerful customer support app that is powerfully integrated with Shopify. Zendesk for Shopify Zendesk enables customer interactions through messaging, phone, chat, email, social media, and other channels. This is an all-in-one advanced<\/span> helpdesk app to smooth your customer support service and help you boost sales. It <span style=\"margin: 0px;padding: 0px\">offer<\/span>s a\u00a0<span style=\"font-weight: 400\">Free Trial for all available PRO packages.\u00a0<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><b>Exclusive Features Of ZenDesk<\/b><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400\">Get access to relevant customer data, billing, shipping, order information, etc &amp; solve customer queries instantly.\u00a0\u00a0<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">Help process refunds and cancellations directly from the Zendesk Support sidebar app<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">Provides one click of a button, embed live chat to any Shopify-powered site\u00a0<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">Customize important order data for your agents with a lot more.\u00a0<\/span><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><b>Learn More: <\/b><a href=\"https:\/\/betterdocs.co\/blog\/eye-opening-customer-service-quotes\/\" target=\"_blank\" rel=\"noopener\"><b>20+ Eye-Opening Customer Service Quotes<\/b><\/a><b> to Inspire You<\/b><\/h3>\n\n\n\n<h2 class=\"wp-block-heading\"><b>Tidio<\/b><\/h2>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.58.19-AM.png\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1022\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.58.19-AM.png\" alt=\"Best Shopify Customer Support Apps \" class=\"wp-image-5523\" title=\"\" srcset=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.58.19-AM.png 2560w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.58.19-AM-300x120.png 300w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.58.19-AM-1024x409.png 1024w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.58.19-AM-768x307.png 768w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.58.19-AM-1536x613.png 1536w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.58.19-AM-2048x817.png 2048w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.58.19-AM-18x7.png 18w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/a><\/figure>\n\n\n\n<p><a href=\"https:\/\/apps.shopify.com\/tidio-chat?surface_detail=customer-service&amp;surface_inter_position=1&amp;surface_intra_position=4&amp;surface_type=category\" target=\"_blank\" rel=\"noopener\"><b>Tidio<\/b><\/a><span style=\"font-weight: 400\"> is an all-in-one Shopify customer support app that offers live chat, chatbots, email, Messenger, and Instagram support. You can reach out to your customers through this customer service app and solve their issues immediately. It comes with advanced both to recover abandoned carts to increase sales, and also react to your customers\u2019 behavior automatically. Tidio comes with both free &amp; pro plans.\u00a0<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><b>Exclusive Features Of Tidio&nbsp;<\/b><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400\">Use free Live Chat to reply to your customers anytime\u00a0<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">Help you take care of your customers 24\/7 through chatbots\u00a0<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">Self-service facility to check product availability, inform about deliveries, etc.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">Combine all communication channels in one place\u00a0<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">See live visitors start a conversation<\/span><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><a href=\"https:\/\/apps.shopify.com\/helpcenter?surface_detail=customer-service&amp;surface_inter_position=1&amp;surface_intra_position=6&amp;surface_type=category\" target=\"_blank\" rel=\"noopener\"><b>HelpCenter<\/b><\/a><\/h2>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.58.37-AM.png\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1039\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.58.37-AM.png\" alt=\"Best Shopify Customer Support Apps \" class=\"wp-image-5524\" title=\"\" srcset=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.58.37-AM.png 2560w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.58.37-AM-300x122.png 300w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.58.37-AM-1024x415.png 1024w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.58.37-AM-768x312.png 768w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.58.37-AM-1536x623.png 1536w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.58.37-AM-2048x831.png 2048w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.58.37-AM-18x7.png 18w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/a><\/figure>\n\n\n\n<p><span style=\"font-weight: 400\">Another Shopify customer support app in 2026 is <\/span><a href=\"https:\/\/apps.shopify.com\/helpcenter?surface_detail=customer-service&amp;surface_inter_position=1&amp;surface_intra_position=6&amp;surface_type=category\" target=\"_blank\" rel=\"noopener\"><b>HelpCenter<\/b><\/a><b>.<\/b><span style=\"font-weight: 400\">That comes with an FAQ page, ticketing, Livechat, Chatbot for support &amp; Tabs. It comes with a user-friendly customer service interface for your e-commerce store and ensures customer satisfaction. You can easily install and start using this solution to smooth your customer service. HelpCenter offers both free &amp; pro plans<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><b>Exclusive Features Of HelpCenter<\/b><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400\">Build an informative, easy to navigate FAQ page to answer your customers\u2019 queries<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">Manage multiple channels inquiries like email, chat, or FB Messenger in a single HelpDesk<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">Organize your product descriptions, shipping &amp; other info with custom tabs<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">Account for several e-shops or communication channels &amp; more<\/span><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><a href=\"https:\/\/apps.shopify.com\/helpdesk?ot=162e4e59-5c84-4262-807c-56dcc89c20db&amp;surface_detail=help+desk&amp;surface_inter_position=1&amp;surface_intra_position=2&amp;surface_type=search_ad\" target=\"_blank\" rel=\"noopener\"><b>Gorgias<\/b><\/a><\/h2>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.59.00-AM.png\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1019\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.59.00-AM.png\" alt=\"Best Shopify Customer Support Apps \" class=\"wp-image-5525\" title=\"\" srcset=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.59.00-AM.png 2560w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.59.00-AM-300x119.png 300w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.59.00-AM-1024x408.png 1024w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.59.00-AM-768x306.png 768w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.59.00-AM-1536x612.png 1536w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.59.00-AM-2048x815.png 2048w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.59.00-AM-18x7.png 18w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/a><\/figure>\n\n\n\n<p><a href=\"https:\/\/apps.shopify.com\/helpdesk?ot=162e4e59-5c84-4262-807c-56dcc89c20db&amp;surface_detail=help+desk&amp;surface_inter_position=1&amp;surface_intra_position=2&amp;surface_type=search_ad\" target=\"_blank\" rel=\"noopener\"><b>Gorgias<\/b><\/a><span style=\"font-weight: 400\"> is a complete customer support app for eCommerce stores and Shopify to manage multiple channels and customer queries from one platform. You can connect to the most popular apps to cancel recurring subscriptions, modify loyalty points, and more functionality automatically. It helps to cut support time and make your team more customer service productive using this advanced app. Gorgias\u2019s price plan starts at $60.\u00a0<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><b>Exclusive Features Of Gorgias<\/b><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400\">Provide customer support to every CRM channel like email, live chat, phone, and social.\u00a0<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">Help to cut customer support time in half &amp; respond instantly to customer chat.\u00a0<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">Set up automated responses &amp; bot to eliminate Ticket backlog.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">Check out which page customers are visiting &amp; do instant chat.\u00a0<\/span><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><a href=\"https:\/\/apps.shopify.com\/reamaze?surface_detail=helpdesk&amp;surface_inter_position=1&amp;surface_intra_position=6&amp;surface_type=search\" target=\"_blank\" rel=\"noopener\"><b>Reamaze<\/b><\/a><\/h2>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.59.19-AM.png\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1019\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.59.19-AM.png\" alt=\"Best Shopify Customer Support Apps \" class=\"wp-image-5526\" title=\"\" srcset=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.59.19-AM.png 2560w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.59.19-AM-300x119.png 300w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.59.19-AM-1024x408.png 1024w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.59.19-AM-768x306.png 768w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.59.19-AM-1536x611.png 1536w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.59.19-AM-2048x815.png 2048w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.59.19-AM-18x7.png 18w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/a><\/figure>\n\n\n\n<p><span style=\"font-weight: 400\"><a href=\"https:\/\/apps.shopify.com\/reamaze?surface_detail=helpdesk&amp;surface_inter_position=1&amp;surface_intra_position=6&amp;surface_type=search\" target=\"_blank\" rel=\"noopener\"><strong>Reamaze<\/strong><\/a> is a centralized Shopify customer support app that is compatible with Live Chat, Chatbot, FAQ Platform for SMB &amp; Enterprise eCommerce brands, and more. Using this app you can manage all your customer support requests from one place. It helps to provide automated replies, send push notifications, and more. The Reamaze price plan starts at $29<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><b>Exclusive Features Of Reamaze<\/b><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400\">Consider itself more powerful and advanced than other helpdesks like Zendesk<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">Manage multiple stores easily including chat email, social, push, SMS, VOIP, WhatsApp, etc.<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">Help to boost sales, conversion, and retention<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">Provide highly rated merchant support &amp; more.\u00a0<\/span><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><a href=\"https:\/\/apps.shopify.com\/xsellco\" target=\"_blank\" rel=\"noopener\"><b>eDesk: Live Chat &amp; AI Helpdesk<\/b><\/a><\/h2>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.59.36-AM.png\"><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1012\" src=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.59.36-AM.png\" alt=\"Best Shopify Customer Support Apps \" class=\"wp-image-5527\" title=\"\" srcset=\"https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.59.36-AM.png 2560w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.59.36-AM-300x119.png 300w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.59.36-AM-1024x405.png 1024w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.59.36-AM-768x304.png 768w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.59.36-AM-1536x607.png 1536w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.59.36-AM-2048x810.png 2048w, https:\/\/betterdocs.co\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-07-at-10.59.36-AM-18x7.png 18w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/a><\/figure>\n\n\n\n<p><a href=\"https:\/\/apps.shopify.com\/xsellco\" target=\"_blank\" rel=\"noopener\"><b>eDesk: Live Chat &amp; AI Helpdesk<\/b><\/a><span style=\"font-weight: 400\"> offers instant customer support, review automation, centralized AI inbox with lots of other advanced features. It is considered one of the leading eCommerce help desks for multichannel merchants, integrating with leading marketplaces, and social channels and exclusively with Shopify. eDesk also comes with an auto-response feature to manage your customer queries smoothly on busy weekends and holidays. eDesk comes with both free and pro plans.\u00a0<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><b>Exclusive Features Of eDesk&nbsp;<\/b><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400\">Respond faster &amp; perfect for teams working from different locations<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">Help to improve team performance with better reporting<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">Comes with real-time dynamic dashboards &amp; centralized inbox for all integrations<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">Provides a one-click invoice generator, auto-translator, AI responses &amp; more.<\/span><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><b>Now It\u2019s Your Turn To Explore<\/b><\/h2>\n\n\n\n<p><span style=\"font-weight: 400\">Hope you find this blog helpful to choose the best customer support apps in 2026 and enhance your customer experience to boost sales. Also, let us know your experience by commenting below.\u00a0<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><b>Bonus Tip: Create A Powerful eCommerce Knowledge Base With <\/b><a href=\"https:\/\/apps.shopify.com\/betterdocs-knowledgebase?surface_detail=BetterDoc&amp;surface_inter_position=1&amp;surface_intra_position=2&amp;surface_type=search\" target=\"_blank\" rel=\"noopener\"><b>BetterDocs For Shopify<\/b><\/a><span style=\"font-weight: 400\">:&nbsp;<\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span style=\"font-weight: 400\">Create &amp; manage detailed documents<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">Manage single docs and archive pages<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">Separate documents using categories &amp; tags<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">Add a sticky Table of Contents to your docs<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">Customize the design of all your documents<\/span><\/li>\n\n\n\n<li><span style=\"font-weight: 400\">Enable an advanced Search Bar to help with navigation<\/span><\/li>\n<\/ul>\n\n\n\n<p><span style=\"font-weight: 400\">To find out more about this exciting feature, make sure to check out our <\/span><a href=\"https:\/\/storeseo.com\/blog\" target=\"_blank\" rel=\"nofollow noopener\"><b>detailed guide here<\/b><\/a><span style=\"font-weight: 400\">, and don\u2019t forget to join the amazing <\/span><a href=\"https:\/\/www.facebook.com\/groups\/wpdeveloper.net\" target=\"_blank\" rel=\"nofollow noopener\"><b>Facebook community<\/b><\/a><span style=\"font-weight: 400\">.\u00a0<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><b>More Trending Blogs On Customer Support:<\/b><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/storeseo.com\/blog\/best-shopify-seo-apps\/\" target=\"_blank\" rel=\"noopener\"><strong>20 Best Shopify SEO Apps To Rank<\/strong><\/a> Your Store Higher In 2026<\/li>\n\n\n\n<li><h4><span style=\"font-weight: 400\">Top <\/span><a href=\"https:\/\/betterdocs.co\/blog\/top-10-best-customer-service-books\/\"><b>10 Best Customer Service Books<\/b><\/a><span style=\"font-weight: 400\"> You Need to Read<\/span><\/h4><\/li>\n\n\n\n<li><h4><span style=\"font-weight: 400\">How To <\/span><a href=\"https:\/\/betterdocs.co\/blog\/how-to-collect-customer-feedback\/\"><b>Collect Customer Feedback<\/b><\/a><span style=\"font-weight: 400\"> &amp; Sample Email Templates That Work<\/span><\/h4><\/li>\n\n\n\n<li><h4><span style=\"font-weight: 400\">How To <\/span><a href=\"https:\/\/betterdocs.co\/blog\/hire-customer-service-representatives\/\"><b>Hire Customer Service Representatives<\/b><\/a><span style=\"font-weight: 400\">: A Complete Guide<\/span><\/h4><\/li>\n\n\n\n<li><h4><span style=\"font-weight: 400\">20+ Most Important <\/span><a href=\"https:\/\/betterdocs.co\/blog\/important-customer-service-skills\/\"><b>Customer Service Skills<\/b><\/a><span style=\"font-weight: 400\"> &amp; Ways To Develop Them<\/span><\/h4><\/li>\n\n\n\n<li><h4><a href=\"https:\/\/betterdocs.co\/blog\/effective-customer-support-tips\/\"><b>10 Effective Customer Support Tips<\/b><\/a><span style=\"font-weight: 400\"> To Provide Great Service<\/span><\/h4><\/li>\n\n\n\n<li><h4><strong>Difference Of<\/strong> <a style=\"font-weight: 400\" href=\"https:\/\/betterdocs.co\/blog\/customer-support-vs-customer-service-skills\/\"><b>Customer Support VS Customer Service<\/b><\/a><span style=\"font-weight: 400\">: Skills And Strategy\u00a0\u00a0<\/span><\/h4><br><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Provide the best customer support on your Shopify Store using the best Shopify customer support apps and improve your buyers&#8217; experience. <\/p>","protected":false},"author":8,"featured_media":5507,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_eb_attr":"","inline_featured_image":false,"_eb_data_table":"","_analytify_skip_tracking":false,"footnotes":"","_wpscppro_dont_share_socialmedia":false,"_wpscppro_custom_social_share_image":0,"_facebook_share_type":"","_twitter_share_type":"","_linkedin_share_type":"","_pinterest_share_type":"","_linkedin_share_type_page":"","_instagram_share_type":"","_medium_share_type":"","_threads_share_type":"","_google_business_share_type":"","_selected_social_profile":[],"_wpsp_enable_custom_social_template":false,"_wpsp_social_scheduling":{"enabled":false,"datetime":null,"platforms":[],"status":"template_only","dateOption":"today","timeOption":"now","customDays":"","customHours":"","customDate":"","customTime":"","schedulingType":"absolute"},"_wpsp_active_default_template":true},"categories":[182,572],"tags":[320,65,318,321,319],"class_list":["post-5505","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-guide","category-shopify","tag-best-shopify-customer-support-apps","tag-customer-support","tag-customer-support-apps","tag-customer-support-service","tag-shopify-customer-support-apps"],"nelio_content":{"autoShareEndMode":"never","automationSources":{"useCustomSentences":false,"customSentences":[]},"efiAlt":"","efiUrl":"","followers":[8,23],"highlights":[],"isAutoShareEnabled":false,"networkImageIds":[],"permalinkQueryArgs":[],"series":[],"suggestedReferences":[]},"_links":{"self":[{"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/posts\/5505","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/comments?post=5505"}],"version-history":[{"count":13,"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/posts\/5505\/revisions"}],"predecessor-version":[{"id":16594,"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/posts\/5505\/revisions\/16594"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/media\/5507"}],"wp:attachment":[{"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/media?parent=5505"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/categories?post=5505"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/betterdocs.co\/it\/wp-json\/wp\/v2\/tags?post=5505"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}