Learn the basic differences between corporate wiki and knowledge base for your business.
Check out this blog to know how to handle support pressure during Black Friday and boost sales.
People are seeking quicker and more consistent ways to receive support as customer service evolves over time. Customer self-service is important in this regard that allows clients resolve their own issues without consulting a customer support agent. Know more
Guide on how you can gather crucial customer insights and data from support tickets & utilize them to grow you business.
To ensure company growth, providing good customer service is important. Know the examples of bad customer service and effective ways to avoid them.
Grow your team's productivity and efficiency with the best practices and strategies listed in our complete guide.
Find out how your support team can play a crucial role in retaining customers and help you thrive in the long run.
Take a look at this blog to get the best WordPress plugin to embed YouTube playlists & channels to boost conversation and engagement.
There are different ways to provide effective customer service. Live chat support and email support are among those. Live chat or email support: which one stands to be more effective? You can find this out here.
This blog will help you to generate more traffic to your website and rank better in search engine results.