Great customer service is essential for any business. With BetterDocs, you can create knowledge base articles to reduce customer support tickets, which in turn will give your customers a better experience on your store and help you retain them.
A knowledge base is a collection of helpful articles about your business, products and services that can help customers find answers to their questions & reduce support tickets.
By setting up a knowledge base for your eCommerce store, you can ensure your customers can find answers to their problems quickly & thus retain them with a better customer service experience.
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