24/7 Customer Support: Is It Worth It for Your Business?

24/7 Customer Support: Is It Worth It for Your Business?

Yes. Providing 24/7 customer support is helpful for any business. This type of service reduces the waiting period for customers and increases the satisfaction rate for getting instant support. According to research, 83% of customers say they stay loyal to the brands that respond to and resolve their complaints. So, being consistent in customer support is a must.

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Document Lifecycle Management

Document Lifecycle Management: A Complete Overview of Document Workflow

Navigation and organization of large amounts of documents can be overwhelming. Disorganization, high risk of security breaches, and collaboration huddles are common problems when the volume of documents starts to increase. Here, following a process where documents can be managed easily is important.

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