Check out this blog to know how to handle support pressure during Black Friday and boost sales.

People are seeking quicker and more consistent ways to receive support as customer service evolves over time. Customer self-service is important in this regard that allows clients resolve their own issues without consulting a customer support agent. Know more

To ensure company growth, providing good customer service is important. Know the examples of bad customer service and effective ways to avoid them.

There are different ways to provide effective customer service. Live chat support and email support are among those. Live chat or email support: which one stands to be more effective? You can find this out here.

This blog will help you to generate more traffic to your website and rank better in search engine results.

Learn about omnichannel customer service--how it works, and the best strategies you can use to enhance customer experience and build long-term relationships with them.