10 Most Common Customer Complaints

7 Best Practices For Effective eCommerce Customer Service

Customer service in eCommerce plays a vital role in every online business. Generally, as eCommerce business doesn’t exist in physical stores, powerful customer service is a must to gain customers’ trust. Besides providing quality products and services, you need to serve the best eCommerce customer service to ensure your sales. 

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Knowledge Base For eCommerce

Top 5-7 Reasons Why You Must Need Knowledge Base For eCommerce Stores

Any eCommerce store that wants to ensure providing excellent customer service should have a well-documented knowledge base on its website. And in 2023, it’s a must-have part of your eCommerce website to remain in the race of business competition and hold one of the best sellers positions. Through this article, you will find 7 top reasons why you must need a knowledge base for eCommerce stores. 

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