Как управлять несколькими базами знаний с BetterDocs

BetterDocs Pro позволяет вам manage multiple knowledge bases on your WordPress site simultaneously. It will help you to maintain separate online documentation for different products with full customization options. Check out this step-by-step guideline to manage your multiple knowledge base documentation with BetterDocs below:

Шаг 1. Включите функцию множественной базы знаний #

First of all, make sure to use the ‘Enable Multiple Knowledge Base’ вариант из общих настроек BetterDocs. Для этого перейдите к wp-admin > BetterDocs > Settings > General, and turn on the ‘Enable Multiple Knowledge Base’ to proceed further.

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Шаг 2. Создайте множественную базу знаний #

После включения функции множественной базы знаний перейдите в BetteDocs ‘Multiple KB’ возможность начать создавать свои базы знаний.

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От ‘Add New Knowledge Base’ section, you can insert ‘Name’ and ‘Slug’ for each documentation. Afterward, hit the ‘Add New Knowledge Base’ button to create your knowledge base.

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Шаг 3. Добавьте новые категории #

Теперь перейдите к BetterDocs ‘Categories’ to add a suitable category for your Knowledge Base.

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От ‘Add New Docs Category’ section, you can create your Categories for your knowledge base. You can pick one or multiple knowledge bases for each category from the drop-down menu. Besides, you can insert icons for each category and pick their ‘Parent category’ если вы хотите.

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Шаг 4: Добавьте новую документацию #

Now, let’s create new documentation from the ‘Add New’ section of BetterDocs. You can go ahead and add the preferred title and description and pick categories. To display this doc under the ‘База знаний’ you have created, you will have to choose the ‘База знаний’ option. You can pick multiple knowledge bases if you want. Afterwards, simply ‘Publish’ the doc.

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От ‘All Docs’ section, you can use the drop-down menu to see your docs on their respective knowledge bases.

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BetterDocs lets you add multiple knowledge base sections inside your existing documentation with a simple block in the Gutenberg editor. It will help your readers get access to other similar documents without having to look elsewhere. To add multiple knowledge bases in a document, simply search for ‘BetterDocs Multiple KB,’ and add the block.

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Here, you can customize the Multiple KB section with content and design needs. There are options to include or exclude a specific knowledge base. Additionally, you can set the display order, enable or disable icons, choose to show or hide the counts, and more. On the ‘Style’ tab, you will find options to change the height, width, background colour, image, etc., for the box, icon, title, and count.

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Шаг 5: Настройте внешний вид #

Более того, вы можете изменить внешний вид онлайн-документации, используя два эксклюзивных макета BetterDocs для ‘Multiple KB’ функции. Для этого вам нужно перейти в BetterDocs > Settings > Design, and click on the ‘Customize in BetterDocs’ section.

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You will get a separate section named ‘Multiple KB’ to подгоняет ваша база знаний. Вы можете выбрать любой из двух макетов. Кроме того, вы получите другие эксклюзивные особенности стиля to modify the background colour, add a background image, configure the title colour, font size, content spacing, and more to make the BetterDocs documentation site interactive for your website visitors.

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Окончательный результат #

Просто выполнив все вышеперечисленные шаги, вы сможете добавлять и управлять multiple knowledge bases легко с BetterDocs на вашем веб-сайте WordPress.

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С помощью BetterDocs, this is how you can manage multiple knowledge bases on your WordPress website and reduce pressure on your support system.Getting stuck? Feel free to contact our специальная команда поддержки.

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