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Blogging With WordPress

How To Start Blogging With WordPress: Easy To Follow Guide For Beginners [2024]

Posted on Categorie Tutorial, WordPress

Blogging with WordPress is the easiest way to start your career as content writer. Why so? Well, starting your own blogging website can be terrifying, especially when you have no experience in creating website. For that, we are sharing an easy guide for beginners that will help new bloggers start blogging with WordPress without any coding.

Blogging With WordPress

In today’s world, WordPress powers 43.1% of all the websites on the web, including landing pages, company websites, and blogs. The main reasons behind WordPress being widely used are its flexibility, accessibility, and codeless interface. Also, in the blogging community, bloggers are choosing WordPress to create blogging websites over other website-creating platforms.

Today we will guide you through creating your own WordPress blog without coding a line of code.

Get Ready To Create Blogging Websites With WordPress In 3 Steps

There are hundreds of ways to start blogging with WordPress. Here we have presented the simplest way so that as a beginner you can start right away. Let’s follow this 3 step guideline to create an amazing blogging website for you and your readers. 

Step 1: Choose A Catchy Domain Name & Hosting

The first thing you have to do is get a domain name and hosting provider for your WordPress blogging website. Having a domain name is like setting a name for your online identity, by redirecting your domain name, people will land on your blogging website. Getting hosting is like taking a lease of online space for your website. 

Your website speed, search engine ranking, security, etc. mostly depends on the hosting provider you choose. So before starting creating a website make sure you have the best managed WordPress hosting for your website. 

Step 2: Install & Configure WordPress 

Now time to install and configure WordPress for creating your blogging website. Most of the time hosting providers provide auto-installation of WordPress. You have to log in to your hosting account. You can also get all essentials from the WordPress repository and start creating an environment on your PC.

blogging with wordpress

You can also go for a free local development environment like Local By FlyWheel and start creating your website. Whatever way you choose, you will get full documentation of the WordPress setup with that.

Step 3: Activate A Versatile WordPress Theme

Let’s clear out what is a theme in WordPress and why you will need one; from a beginner’s perspective. WordPress themes are collections of files (full of codes) that work together to form a website with an underlying unifying design. 

Themes work like the powerhouse for your website. Without selecting a theme you can’t do anything on your website. At present, there are 3900+ free themes available in the WordPress repository. 

If you are thinking of picking a versatile and multipurpose theme for your website, you can go for Flexia– the popular WordPress theme. From a personal portfolio, blogging website to a complete multi-vendor eCommerce website, you can create all. Moreover, it supports all page builders.

blogging with WordPress

After all this setup, congratulations!  You are now ready to start blogging with a WordPress website. Plan nicely for your blogs and start writing. 

Here’s Why You Should Choose WordPress.Org Over WordPress.Com

If you are all set to start blogging, you need to choose the right platform to build your website and start blogging with WordPress. Let’s check out why WordPress.Org is the suitable blogging platform for beginners than WordPress.Com. 

Blogging With WordPress.Com

WordPress.com is a free, ready blogging platform. All you have to do is create your own account on the platform and start blogging. Let’s check out the pros and cons you’re going to face when using WordPress.com.

blogging with wordpress

ProsCons
You won’t have to create a blogging site from scratch, only have to create an account and start blogging.You can’t have a blogging site of your own domain name. All websites will be under the wordpress.com domain. Your website URL will be like this: wordpress.com.yourdomain/blog-name
All SEO will be done by your platform, all you have to do is keep writing blogs.There is a limitation of adding images, videos, call-to-action, etc. You have to follow a common pattern like everyone else.
It’s totally free of cost if you start blogging with wordpress.com.You can’t own your blogs as you are blogs on other properties. The authority can delete blogs anytime from wordpress.com.
You can’t add a direct communication way on these platforms, like contact forms, newsletters, or CTAs.

Blogging With WordPress.org

Among all the self-hosted platforms, WordPress is the most popular one due to its flexibility, accessibility, and customization. By the statistics of BuiltWith, 96% of blogging websites are using WordPress. 

blogging with WordPress

ProsCons
Here you are the real owner of your blog, you can delete or create new content at any time.You have to bear your hosting provider cost all by yourself.
There is utmost flexibility in setting your blogging site name, there are no restrictions.How to rank your blog, make it SEO optimized, all have to be done by you.
You can add any type of content, and elements like images, call to action, slider, sticky elements, and so on. There is no limit to it.There are unlimited resources for WordPress, and it can’t be confusing for any beginner where to start blogging.
You can change the outlook of your website anytime you want and include the newest technologies.
You won’t have to be tech-savvy to start blogging with WordPress. You can build an entire website without coding.

Who doesn’t want ownership of their own blogging website? Self-hosted platforms like WordPress can give you full authority over your site. If that point is right for you too, then you can start blogging with WordPress right away. 

Design Guide For WordPress Blog: Start Designing With Elementor

The above-mentioned procedure is the simplest procedure to start blogging with WordPress. If you are thinking of giving your blogging website a more creative look and have no knowledge of coding, then the best plugin for you is Elementor. 

Wondering what is Elementor? It is a website builder that comes in the form of a plugin that will help you to design blogs and other pages, add functionalities, and so on.  

Elementor gives you the full freedom to create an entire website without coding. Only by drag and drop you can complete creating a full functioning blogging website quickly and easily. 

blogging with wordpress

Moreover, you can preview the live changes of your website staying on the same page. To get Elementor for designing your blogging website, you have to install and activate it from your dashboard’s Plugin scheda. 

Go For Ready Elementor Templates To Give A Stunning Look 

You can design every page of your WordPress blogging website as you want with Elementor. But same as creating websites, you need to have design knowledge for designing the outlook. A stunning designed blogging website will help you to get more visitors to your site as well as keep your readers engaged till the last line of your blog. Getting a design expert for your website will cost you a fortune if you have no design knowledge.

To save you from this dilemma here comes Templately– The ultimate Elementor template library. Here you will find all pixel-perfect templates for all category WordPress websites. Only you have to sign up in Templately, activate the plugin, and start designing your blogging website instantly. These templates will give your website a standard outlook with the utmost user experience. You can also save all your customizations in MyCloud and reuse them in the future. 

If you use Elementor templates from Templately, you can easily modify and customize the templates with your site-related content easily. When you have a plan to expand your blogging site into a fully functional dynamic website, then it’s wiser to select a multi-purpose theme and use Templately blog templates for making it a blogging site.

There are now almost 1500+ templates available in Templately. To make your choice easier, here we have listed down the exclusive and interactive ready Elementor templates. You can use them to design your blogging website instantly. 

blogging with wordpress

BlogDrip Colorful Blog Template

This is a creative multi-purpose blog template pack. You can display your lifestyle, fashion, travel, food, tech product, or any type of blog content on the website in an interactive way. There are two fully designed pages to create your own stunning blog website.

blogging with wordpressBlog Metro – Blogger Website Template for WordPress
It is a bright, colorful, and beautifully designed WordPress Blog website template made specifically for bloggers, writers, freelancers, artists, photographers, or any creative content creators. It is also perfect for designing your own portfolio website, business portfolio website, creative studio website, and much more.

blogging with wordpressMellafex – Makeup Artist Template Pack For Elementor

If you are planning to own a makeup blog, then you can pick this template. With this template, you can beautifully represent all your makeup expertise, client stories, sell your own products, and so on. It is a fully responsive template pack that can be customized just the way you want without any coding.

blogging with wordpressEleMag Magazine Template

This WordPress Blog website template is made especially for bloggers, writers, freelancers, artists, photographers, or any creative content creators. It is also perfect for designing your own portfolio website, business portfolio website, creative studio website, and much more.

How To Design WordPress Blogging Website Instantly With Templately Elementor Templates

Let’s give you a quick tour of how easily you can revamp your blogging website outlooks with stunning Templately blogging templates. Follow this step-by-step guideline to design your blogging website.

Here is the list of essential plugins that you will need to fully funcionate your Templately templates:

▶️ Elementor: Install & activate the most popular WordPress page builder Elementor. It will help you to build an entire website without coding using its amazing drag and drop feature. 

▶️ Essential Addons For Elementor: To design your musician online portfolio, get Essential Addons For Elementor – the best and most resourceful Elementor library with 70+ amazing widgets and 1M+ happy users.

▶️ Templately: Get installed Templately that has 1500+ ready Elementor template designs in your WordPress site and complete the signup process to start creating your own blogging website.

Step 1: Insert A Ready Template From Templately

First, create a new page from your WordPress dashboard. Now, navigate to the  ‘Edit with Elementor’ button from the top of the page. After clicking, it will take you to the Elementor editing panel. 

blogging with wordpress

On your Elementor Editorial, you will find the ‘Templately Blue’ icon. Click the icon and will see Templately’s unlimited template collections there.  Search for blog templates there. It will show you all the amazing templates for blogs. 

blogging with wordpress

For the tutorial purpose, we have chosen the BlogDrip Elementor free template. Click on the template to insert it into your web page. After inserting this magnificent template on your Elementor Editor, it will look like this on your web page.

blogging with wordpress

Step 2: Customize Your Blog Template

Templately templates are built in such a way that you can use their content for your live website. If you want to give a personalized look you can easily image, logo, color, titles, and many more. Click on the content you want to change and the editing panel will be open beside your page. Tweak and turn all the options and give your site a stunning look.

blogging with wordpress

Step 3: Save And Publish Your Template

If you are satisfied with the blogging site outlook then click on the ‘Preview’ button. You can also save your designs in Templately 'MyCloud' cloud storage. Later you can also share your customized designs with team members vis Templately 'WorkSpace'.

blogging with wordpress

If you have completed all the above steps, hit the 'Pubblicare' button from the WordPress dashboard and make your site live. Congratulations! Your site has been created. Now you can start blogging with WordPress and reach out to all readers out there. 

blogging with wordpress

📋 Blog Writing Checklist For Beginners

When you are starting a blog from scratch, it feels like drowning in the middle of the sea as a beginner. If you can simply follow some cool tactics so that you can easily overcome the situations, create a blogging site and start blogging. Here we are going to mention the simplest steps on how you can start blogging with WordPress. 

1️⃣ Choose A Topic For Your Blog

Taking the decision of starting a WordPress blog or a WordPress website means you want to share your experience and wisdom with others. It is not possible to be an expert in all sectors and not all types of readers will enjoy your content. For this, you have to set on what topic you are going to write about and your niche audience. It will help you to plan ahead. 

2️⃣ Collect Insights From Other Bloggers

What pattern you are writing, matters a lot in blogging. The best way to get an idea is to study other bloggers of your niche category.

blogging with wordpress

That’s how you will get a clear idea about how to write and what to represent in your blogs. You may also learn some interesting marketing tactics from them.

3️⃣ Join Communities & Start Networking

Setting your niche audience, studying your competitors, wondering what has remained to do? Well, it’s the most crucial part. You have been part of virtual and offline blogging communities. It will help you get a chunk of the audience to your site and keep your blogging site in continuous improvement. Networking with others will help you to reach your niche audience easily.

How Can Your Blogging Site Help In Improving Customer Service?

You can use your blog to promote your own product or service by writing posts about features and benefits. Blogs will ultimately assist our customers in self-learning, which will definitely ease the burden on our customer support team.
Check Definitive Guide Of Customer Service

✨ Bonus: Popular WordPress Tools To Handle Blogging In WordPress Swiftly

The traffic and engagement on your WordPress blog not only depend on your content quality. There are also some other factors like blog publishing times, promoting blogs, using keywords properly, and so on. 

The best thing about blogging with WordPress is you will find an infinite number of WordPress plugins to execute these tactics. Let’s introduce some of the popular plugins that will help you to boost traffic and improve efficiency. 

SchedulePress : The Best Solution For Scheduling Blogs

When you are managing your blogging site, it is important to keep publishing content continuously. It helps to keep your present readers engaged regularly on your site and also attract new readers. Scheduling all blogs manually is a big hassle. 

To ease your problem ShcedulePress– the best-scheduled management & social share plugin has come up with so many cool and interesting features. You will get a Schedule Calendar, where you can schedule all your blogs, create new blogs directly for schedule, and check out all unscheduled posts.

blogging with wordpress

If your and scheduled posts are missed to get published, it will send a reminder email and auto-publish that. Also at the same time, you can publish your blogs on different social platforms like Facebook, LinkedIn, etc. 

Add Internal Documentations With BetterDocs For Descriptive Guideline

Wouldn’t it be great if you could add blog writing guidelines to your WordPress blogging website for contributors and guest authors? That would make it easier for others to write blogs in your style. By using the BetterDocs plugin, you can easily implement internal documentation on your WordPress blog. BetterDocs is the most popular knowledge base plugin. Using the internal documentation feature is a great way to assist other writers on your site. 

blogging with WordPress

There are also other plugins to assist you in maintaining content quality, making your content search engine optimized, getting more traffic, and so on. If you are interested in getting a detailed plugins list to improve your blogging efficiency and traffic, follow here. 

Now It’s Your Turn

Blogging with WordPress really is as easy as the above process. So, start creating your blogging website and enrich it with resourceful content. Also, don’t hesitate to tweak and turn all the possibilities to improve blog quality and boost traffic engagements. 

If you really enjoyed this blog then share it with others and subscribe to get updates on the latest content, tutorials, and insights. Don’t forget to share your experience of starting blogging with WordPress in your Facebook community.

customer appreciation ideas

10+ Customer Appreciation Ideas To Show You Care

Posted on Categorie Guide

Looking for unique & creative customer appreciation ideas to show you care about your customers? Then you have jumped into the right place! Ultimately, the growth and profitability of your business are dependent on customer retention and satisfaction. Before it’s too late, let’s check out the top tested and proven ideas for customer appreciation and start practicing. 

customer appreciation ideas

Let’s begin by explaining what customer appreciation is and why it is important for your business. Customer appreciation is about being grateful to customers, making them feel important and valued. When you show your customers you appreciate them, it helps you to build a positive relationship that can last for a long time. When companies appreciate their customers every day, they strengthen the bonds that lead to higher retention and referral rates.

Sommario

Why Should You Adopt ‘Thank Your Customer’ Gesture? 

The saying “thank you” means much more than courtesy. As a business, you recognize that even when you assist customers, they also assist you by supporting you. Your business would not exist without your customers.

 Knowing this simple truth enables you to revolve all business interactions and decisions around the customer.  Here are the major benefits when you adopt showing appreciation to customers.

🤗 Make Your Customers Feel Valued 

Basically, customers play a major role in your business revenue-generating. No customers mean no earning. So when you treat customers with thankfulness, it will make them feel valued. And eventually, it will result in more sales.

🔥 Strengthen Customer-Client Relationships

If you look out for the customer cycle for any business, then you will find that above 50% of customers never come back after 1st time purchase. But when you will start showing thank-you gestures to the customers, it will strengthen the customer-client relationship, increase the retention rate, and these customers can even help you by providing insightful ideas for your business. 

⚡ Increase The Customer Retention Rate

Retaining customers rely heavily on customer appreciation. Research shows that 68% of customers switch brands due to perceived indifference. Basically, customers felt that the company didn’t care if they bought from them or not. Creative customer appreciation ideas are the best strategy to keep customer retention rate high. 

🚀 Upscale Company Business Growth

Maintaining customer loyalty is a timeless goal. By building a strong relationship with your customers, you can increase your customer retention rate, which in turn will lead to skyrocketing your business growth. So a little gratitude gesture can take your business a long way.

Show You Care: Innovative 10+ Customer Appreciation Ideas

This post is to tell you how you can master customer appreciation at your business, including why it is important, what it looks like, and how you can do it. We have divided the customer appreciation ideas into two categories: 

  • Customer appreciation ideas within an affordable price range
  • Customer appreciation ideas in a luxurious price range. 

Let’s check them all. 

💡 Best Customer Appreciation Ideas That Won’t Break The Bank

Here we’ve mentioned ideas that will rarely cost you. So that you can apply these customer appreciation ideas at a mass level and get huge feedback from present customers. 

1. Share Your Customer’s Story In Your Website

This customer appreciation idea will cost you the least but will help you to gain lots of social media engagements, site views, and more. If you are in the service business, then you can create a separate web page for promoting your customer’s journey. These customers’ stories will work as social proof to get more customers for you. 

WooCommerce has a dedicated customer success story page on their main website. 

customer appreciation ideas

2. Provide Discount Coupons For Company Growth Milestones

This customer appreciation idea will directly help you in boosting sales. Special milestones like 5 Year Anniversary, 1 Million+ download, etc you can provide discount coupons to your customers for premium packages. This will make your customers valued and part of your success journey. 

Here is NotificationX’s discount deal for their 30,000+ active users celebration. 

customer appreciation ideas

3. Share Your Gratitude Towards Customer Via Social Media

Social media is playing a big part in these days’ marketing strategies. Using social media platforms, you can easily get more engagement to your website. In your company’s social media profiles in Facebook, LinkedIn, Twitter, etc, you can share customers’ profile, images, their experience with your company, reviews, etc. This will also help you to increase your niche buyer persona. 

4. In-Store Surprises For Customers On Their Special Days

This customer appreciation idea is highly practiced in big giants like Starbucks, Sephora, Burger King, etc. At Sephora, you will get a free voucher on your birthday month purchase. At Burger King, they will offer you a discount and sing a birthday song. You can also implement these kinds of innovative yet warm customer thinking gestures into your both online and offline stores. 

customer appreciation ideas
Source: Sephora 2019 birthday kit

5. Send Appreciation Card Or Gift With Every Delivery

When you are kickstarting your business, this type of customer appreciation idea helps to bloom your business. With every purchase from your store, you can provide handwritten customer thank you cards or customized unique gifts like handmade pieces of jewellery, utensils, etc. make sure your customers’ thank you gifts are unique and interesting so that customers can post them on their social media profile and you get more reach at the same time. 

6. Deliver Dedicated Customer Service

You can implement this customer appreciation idea for both products and services. Suppose you create customized furniture, or in the cooking business, etc, you can provide free delivery to your customers. If you are in the customized software business, you can provide a free setup to your clients. These things will cheer your customers to do business 2nd time with you. 

7. Celebrate Customer’s Accomplishment With Them

If you provide services like coaching, consultancy, customer support, then you should start celebrating your customers’ accomplishments with your team. 

customer appreciation ideas

You can create social media posts, or mention them on your websites, and more. This will create credibility about your business among other potential buyers easily.  

💡 Creative & Luxurious Customer Appreciation Ideas To Make Them Feel Special

Here are a few more customer appreciation tricks to help you make your loyal, as well as potential customers, feel appreciated. After all, happy customers make for even happier and loyal supporters. Let’s check out these highly trending customer appreciation ideas. 

1. Send Customized Birthday Cakes With Card

Who doesn’t love free birthday cake on their birthdays! Giving birthday cakes with custom cards will not only make your customers feel special but also help to promote your branding. International banking company, Standard Chartered sends brilliant birthday cakes to their premium customers every year. You can adopt this customer thanking idea for your premium customers. 

customer appreciation ideas
Source: Instagram post from a Standard Chartered user

2. Give Personalized Swag Items With Customer Image Or Name

Giving customized swags like t-shirts, pens, writing pads, the mug is another trending customer appreciation idea for these days. It will cost a little, but the happiness your customer will get will be beyond everything. WordPress does this to their core contributors every year. These swags definitely mean a lot to its contributors.

customer apprecialtion ideas

3. Offer Luxury Vacation Trip To Special Customers

Want to let your premium customers feel supreme delicacy and promote other customers to become premium ones? Then you can offer luxury vacation trips to Hawaii, Maldives, and more. 

4. Gift Customers Books On Diverse Topics

It’s a good strategy to study your present customers and keep appreciating them with amazing thanking gestures. To make your customers more valued, you can gift them books on diverse topics based on your customer persona. 

5. Brand Loyal Customers Via Billboards & Other Medium

Some customers like being noticed and staying in the spotlight. You can make it happen for your customers easily. When you have a budget to promote your products and services on billboard, or website ads, you can plan to promote your loyal customers anche. Pioneer does it regularly, promoting their premium customers’ family photos on their billboards and website.

6. Choose A ‘Customer Of The Day’

From your huge customer base, you can pick a customer at random and make  his or her day special. You can offer that customer your premium subscriptions for free, free breakfast meals, visit your organization, and many more. If you keep practicing this customer appreciation idea, this will create a buzz among every customer and work as social proof. 

7. Launch A Customer Loyalty Program

One of the easiest ways to show your appreciation to customers is through a loyalty program – and not just any loyalty program, but one that offers multiple incentives and rewards. You can design the model like this: customers gain points for every purchase they make with you that can be redeemed for a variety of goods or services. Uber runs a loyalty program for their customers. 

Here is the Sneak-peak of the Uber Loalty program from drivers’ end.

customer appreciation ideas
Source: TechCrunch

8. Donate To Charity

Donating to charities can help you to promote your brand as well as help people in need. Honor your loyal customers by donating to a local charity. Let them know the good news by sending them a text or an email. Show them how much you appreciate their support with an email or a text message.

9. Ticket To A Sporting Event, Concert And More

Imagine how much happiness you can bring to your customers by offering them tickets to favorite concerts or sporting events! You have a big budget for customer service, you can easily make dreams come true for your loyal customers. To do this, you also have to analyze your individual customer persona and list down upcoming events, and create a promotional campaign for that. 

Toledo Athletics offers ticket discounts for their customers on the 4th July.

customer appreciation ideas
Source: Toledo Athletics

A Small Gesture Of Gratitude Can Take You A Long Way 🎉

If you will start implementing these effective customer appreciation ideas one by one, surely it will skyrocket your business growth and help you to create a strong position among your competitors. A bunch of happy customers can help you to take your business the long way. After all, customer happiness is the basic key of customer service. 

Have you found this blog useful for your business? Then don’t forget to share it with others.

Also, do mention your thoughts and ideas regarding this topic with us via comments and by joining our Facebook community. And stay updated with the latest content by subscribing to our blog. 

customer service

The Definitive Guide To Customer Service 2024

Posted on Categorie WordPress, BetterDocs

Did you know that according to Hubspot research, 68% of customers from around the world are willing to spend extra to get better customer service from a business? Many clients experience poor customer service from a variety of companies, leading them to abandon that service provider for good. Let’s go over the ins and outs of 2023 customer service trends and see how we can cope with this situation. Continua a leggere "The Definitive Guide To Customer Service 2024"

internal documentation

Should You Invest In Internal Knowledge Base For Your Company?

Posted on Categorie Tutorial, WordPress

Having an internal Knowledge base is the most effective way to provide all team members with the information they require, including knowledge of the products, procedures, etc. With modern technology, creating internal documentation for your company is now a matter of minutes. It is one of the trendiest tools to nurture employee performance and boost productivity. But why should you invest in your company’s internal knowledge base? To get to the answers, start reading.

Continua a leggere "Should You Invest In Internal Knowledge Base For Your Company?"

knowledge base tools

Top 7 Use Benefits Of Knowledge Base Tools For Your Business

Posted on Posted by Faguni Categorie BetterDocs

If you want to enhance your customers’ experience and skyrocket your sales, knowledge base tool is one of the best options to accomplish both. And don’t worry if this is the first time you are looking for knowledge base tools, or you want a perfect solution! We are here to help you out with all the top 7 use benefits of knowledge base tools for your business. 

knowledge base tools

Before the jumpstart, let’s find out which tools are considered best as a knowledge base solution.  A knowledge base is a tool that stores published documentation such as guides, frequently asked questions, integration guidelines, glossaries, troubleshooting instructions, and so on. 

How much influential effect knowledge base tools have on your website, check out this interesting statistic by Forrester. 

According to Forrester, 70 percent of customers prefer looking up answers on a company website rather than phoning or emailing.

Its goal is to make it easy for people to figure out problems on their own without asking for help. You can not only store documentation using knowledge base tools; you can also create new documentations with the same tool as well. 

Basic Features That Knowledge Base Tools Must Have

In order to choose the best knowledge base tool for your own service or product, it is important to choose the right knowledge base software. Let’s take a closer look at the immense possibilities that knowledge base tools provide. 

Knowledge Base Tools

Able To Create And Manage Multiple Categories

It’s pretty obvious that all documentation is not from the same category. For instance, some documentations are for documentation on configuration, some are for integration guidelines, and so on.

Knowledge Base Tools

Knowledge base tools enable you to categorize every documentation depending on the content. So your customers can find the documentation easily and instantly. Some knowledge base tools allow you to create multiple knowledge bases on the same website. 

Easy To Create And Import Documentations

As mentioned earlier, along with kkeeping documents, you can also edit, delete, import, or migrate from other knowledge bases directly into your knowledge base tools. 

Knowledge base tools aim at keeping their interfaces simple so that anyone can manage a website’s knowledge base efficiently. So you can easily import or export documents from knowledge base tools. 

Knowledge Base Tools

Live Keyword Based Search Functionality

When your customers are provided with fewer documentations, they can find the needed one easily. Did you ever wonder how long it would take if customers have to find a single document from 50 to 60 documents? 

That’s why almost all knowledge base tools keep the live search option. Customers can easily search the needed documentation based on keyword, category, title, and so on. 

Knowledge Base Tools

Collect Customers Feedback And Analyze Them 

Knowledge base tools are a great medium for collecting customer feedback. You can simply add customer feedback collection forms with every documentation. This will help you determine whether you need to update the documentation, product features, or many more.

knowledge base tools

Top 7 Use Benefits Of Knowledge Base Tools For Your Business

Hoping that you have got a clear idea about knowledge base tools features and functionalities. Whether you should go for a knowledge base tool or not depends on the benefits you are going to receive from these documentation tools. So we have listed down the top 7 use benefits of knowledge base tools for your business. 

Provide Your Customers Consistent Support

It’s not always possible to provide customer support instantly, especially when your niche customers are from around the world. So knowledge base tools can be a great solution to provide consistent help for any solution. Forbes statistics show that 40% of customers prefer self-service to human contact.

Knowledge Base Tools

Measure And Improve Customer Satisfaction

Knowledge base tools allow your customers to solve problems without your help. They can have answers before even asking for their problems. This helps you earn more customer satisfaction and loyalty, which leads to a better brand image for your products and services. Customer feedback can be easily collected through your documentation, so you can improve customer satisfaction even more.

Knowledge Base Tools

Increase Your Customer Retention Growth

Satisfied customers will be more inclined to come back for your products or services. According to experts, customers who are retained bring more profit than newly acquired ones. Moreover, retained customers work like brand ambassadors for your posts as well services. They may also refer your company to their friends and family. 

Knowledge Base Tools

Reduce The Constant Pressure On Your Support Team 

The support team is an integral part of any company. They have to undergo continuous troubleshooting and client problem solving. If you look up any company’s support tickets you will find most are asking about how-to guidelines.

Knowledge Base Tools

If you can provide enriched product and service documentations, then can ease some of your support pressure on an instance The support team can also easily resolve the tickets by giving the customers direct documentation links and work on other serious troubleshooting issues.

Enrich Product Quality With Direct Customer Feedback

Knowledge base tools ensure collecting feedback from the customers. This helps you to analyze whether customers can solve problems by reading documents or not. You can use these analytical data to improve your product’s features, quality, and so on.

Knowledge Base Tools

Get Help To Rank Higher In Search Engines 

The chances of ranking higher in search engines depend on many important factors. Some of them include the amount of resourceful content on your website, how many people go to your website via search engines, how frequently you post newer consents, etc. If you include knowledge base tools then it will help you with each of these key factors. 

 Additionally, if you can properly use keywords in your website, then you will be able to reach niche customers more easily.  Thus you can improve your website’s online visibility with knowledge base tools.  

knowledge base tools

Grab Great Resource For Marketing Campaigns

In today’s digitalized world, data is the main resource for running marketing campaigns. Your knowledge base tools ChatBot supports can be used to collect your customers’ data including name, email address and location without costing an extra cent. You can use this data to run successful online marketing campaigns and leverage your company’s revenue.

Easily Train Newly Hired Employees 

The benefits of including knowledge base tools internally are immense. You can also train your team members or newly joined members with these documentations easily without wasting extra time.

knowledge base tools

Moreover, the covid 19 pandemic situation has made most of our team members working remotely. So knowledge base tools can be a great resource to train your team about your products and services.  

Bonus: Best Knowledge Base Plugin For WordPress To Select For Your Business

Are you considering integrating knowledge base tools into your website? Then this section is only for you. If your website is WordPress built then there are plenty of knowledge base tools to go for. 

We have the best and popular knowledge base tool to help you today, BetterDocs. You will get a closer look below at what more it has to offer besides the basic knowledge base tool features.

knowledge base tools

BetterDocs – The Best Documentation & Knowledge Base Plugin

BetterDocs is a powerful knowledge base tool to manage all of your documentation from one organized place. This WordPress plugin lets you create and organize your documentation page in an attractive way so that your visitors will find any help article they need easily. Your client will make faster decisions by making self-service decisions rather than having lengthy conversations.

Let’s explore the exclusive features that are available in BetterDocs for its users. 

📑 Manage Multiple Knowledge Bases from One Place

If you recall earlier mention of multiple knowledge bases, then this plugin will assist you to create them. If you have documentation of multiple types of products on one website, then you can create unlimited knowledge bases for each product. Also, this will help you organize documentation and will make finding desired documents easier for customers.

knowledge base tools

💬 Integrated Instant Answer For Smooth Support 

You won’t need to implement any extra tools to handle instant messages on your website when you are using the Betterdocs knowledge base tool. You will get an instant Answer bot with your BetterDocs plugin. This chatbot offers customers search suggestions based on keywords. Additionally, your support team can directly integrate with the system, so that they can answer your customers’ questions instantly.   

Knowledge Base Tools

👥 User Roles Management For Distinct Activity

When you and your support team create, edit, manage and analyze every document’s performance, it’s important to assign different levels of users (editor, author, administrator, etc.) for each task. By assigning different roles, security can be maintained and individual contributions can be improved. BetterDocs offers this opportunity to its users.

Knowledge Base Tools

🖥️ Interactive Dashboard for Document Management

BetterDocs provides its users with an interactive UI dashboard. In the dashboard, you will find all categories and uncategorized documentations. If you are the BetterDocs Pro user then you will have access to this interactive dashboard. Simply by drag and drop, you can assign a category to each of your documents. Also, there is a dark mode available for its users.

Knowledge Base Tools

Get Started With A Knowledge base Tool

One blog is not sufficient to cover all the benefits of knowledge base tools. Knowledge base tools allow you to provide full support for your customers without even having to interact with them directly. To explore all the benefits of knowledge base tools, you have to integrate them into your website and start using them. 

BetterDocs will facilitate you to make use of all of these knowledge base facilities as well as with exclusive features. So to upscale your business, you can get started with BetterDocs.

Get BetterDocs Now

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