Ahmed Kawser

BetterDocs for Shopify: Best Knowledge Base & FAQ App Got The ‘Built for Shopify’ Badge

July 10, 2024July 11, 2024 Ahmed Kawser Shopify, BetterDocs, Updates

We are extremely delighted to share that BetterDocs for Shopify, our complete FAQ knowledge base solution for the Shopify eCommerce platform has been awarded the prestigious “Built for Shopify” badge! 🥳

After months of hard work and dedication, we have been able to unlock this achievement and earn this recognition from the Shopify team. Let us dive right in to learn the importance of this badge and how excited we are to have achieved it.

Customer Experience with AI: Essential Insights & Top 5 Tools for 2024

June 4, 2024June 4, 2024 Ahmed Kawser Guide

Recently Artificial Intelligence (AI) has become a cornerstone of exceptional customer experience (CX). As we move through 2024, the integration of AI into CX strategies is not just a trend but a necessity. In this blog, we are going to provide essential insights into Customer Experience with AI and highlight the top 5 AI tools you should consider to stay ahead. So, without further ado, let us get started.

6 Technical Writing Style Guide Examples You Can Create With BetterDocs

July 11, 2023July 25, 2024 Ahmed Kawser WordPress, BetterDocs, Guide

Do you want to make your technical information and guides engaging for your readers and customers? Well, today is your lucky day. Here we are about to share the top 6 technical writing style guide examples that you can try and make an amazing knowledge base. So, without further ado, let’s get started.

FAQ In Shopify: Why Do You Need Them And How To Add Them

June 20, 2023June 12, 2023 Ahmed Kawser Shopify, Guide

FAQ in Shopify plays a vital role in customer experience. When it comes to running an online store, you can not ignore providing clear and comprehensive information to your customers. Today, we will share more details on FAQs and tell you how you can easily add FAQs to your Shopify website. Without further ado, let’s get started.

Ultimate Guide To Create Customer Service Training Manual

April 11, 2023March 28, 2023 Ahmed Kawser Guide

A customer service training manual can help you onboard new employees to your support team and prepare them for the work. Thus, to build an efficient support team, you must have a detailed customer service handbook or training manual. Dive into the blog to learn how to create a detailed manual for your support team.

[New] Introducing AI Writer With BetterDocs For Shopify: Auto Generate Docs

March 22, 2023September 21, 2023 Ahmed Kawser Shopify, Updates

As artificial intelligence develops, we introduce you to the BetterDocs AI Writer to build your self-help center in Shopify in the blink of an eye. From now on, you don’t have to write all day to create a doc; instead, with the magic of AI, you will get your product or service documentation and FAQs ready instantly. Dive into the blog to explore more.

How To Easily Handle Customer Complaints: Guide & Tips (2024)

August 16, 2022March 24, 2024 Guide, Tutorial

While customer complaints are inevitable, if you can handle your customers effectively, you can easily transform their complaints into prizes. So, even if your customers are not happy with your service right now, you can solve their issues and make them your most loyal customer. In this blog, we will talk about how you can deal with your problems and make them happy easily.

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Top 6 Best Help Desk Ticketing Systems [FREE & PRO]

August 9, 2022August 8, 2022 Guide

Integrating help desk ticketing systems into your support team could be a great idea to turn your customer complaints into positive reviews. Using these ticketing tools, you can easily increase the productivity of your support team. In this blog, we will tell you about the best help desk ticketing systems that you can use for your business. So, without further ado, let’s dive in.

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