With BetterDocs For Shopify, you can easily import and export FAQ for your store. So, from now on, you can easily import any FAQ to your Shopify store and export as you need. Follow this step-by-step guide to learn how to do it.
How To Import FAQ In BetterDocs For Shopify #
BetterDocs For Shopify can help you to import FAQ to your Shopify store with ease. You can import FAQ using a CSV file and create your complete knowledge base. Follow the guideline below to import FAQ to your store.
Note: You may download and use our FAQ Sample File to prepare for your import. Also, ensure that the FAQs that you are importing are not duplicates of your existing store FAQs.
Step 1: Upload Your FAQ File #
From your BetterDocs For Shopify dashboard, go to the ‘FAQ’ tab. Now, click on the ‘Import’ button. Hit the ‘Add file’ button and then choose your CSV file before clicking on the ‘Upload and Continue’ button.
Step 2: Map Your CSV File Columns Headers #
Now, to map your CSV file column headers with BetterDocs For Shopify, you can assign the FAQ ‘Question’, ‘Slug’, ‘Answer’, and ‘Status’ simply using the search option. To continue, you must map the title column headers of your CSV file.
Simply, search the FAQ title as shown and match it with your CSV file header. Similarly, search all the other headers. Make sure to add all these headers on the first row of your CSV file as added on our FAQ Sample File.
After that, you can assign FAQ groups from the ‘Select Group Type’ section. You can assign group titles by choosing the ‘Only Group Title’ option. If you want to assign your group title and status you can assign them from the ‘Group Details’ option. Afterward, click on the ‘Save and Continue’ button. Then, click on the ‘Import FAQs’ to import FAQs on your store.
Once you successfully upload your CSV file your all FAQs will be imported into your store.
How To Export FAQ In BetterDocs For Shopify #
BetterDocs For Shopify can help you to export FAQ in CSV file format from your Shopify store with ease. Follow the guideline below to import FAQ to your store.
Step 1: Navigate To FAQs Tab #
From BetterDocs For Shopify dashboard, go to the ‘FAQs’ tab. There you will find the options to export your existing FAQs.
Step 2: Export Your FAQs #
Now, from the top left corner click on the ‘Export’ button. Then hit the ‘Export FAQs’ button to export all of your FAQs.
This is how you can export FAQs in BetterDocs For Shopify. If you face any difficulties, feel free to contact our support team.