BetterDocs में त्वरित उत्तर कैसे कॉन्फ़िगर करें?

BetterDocs प्रो आपको एक अद्भुत जोड़ने देता है 'त्वरित उत्तर' आपकी वेबसाइट पर टूलबार ताकि उपयोगकर्ता आसानी से उस लेख को खोज सकें जो वे खोज रहे हैं। आप इसे अपने इच्छित पृष्ठ पर रख सकते हैं और प्रक्रिया में अपने समर्थन प्रश्नों पर दबाव कम कर सकते हैं। इसके फीडबैक फॉर्म के साथ, उपयोगकर्ता अपना संदेश छोड़ कर आपके पास भी पहुंच सकते हैं। BetterDocs के त्वरित उत्तर सुविधा को कॉन्फ़िगर करने के लिए नीचे दिए गए दिशानिर्देश का पालन करें:

Step 1: Activate BetterDocs Instant Answer #

सबसे पहले, सक्षम करने के लिए सुनिश्चित करें 'त्वरित उत्तर' से विकल्प BetterDocs सेटिंग्स। ऐसा करने के लिए, पर नेविगेट करें wp-admin -> BetterDocs -> सेटिंग्स। बाद में, पर स्विच करें 'त्वरित उत्तर' टैब और इसे सक्षम करें। Instant Answer

You can even ‘Enable IA Live Preview’ to view the real-time changes that you have made on overall Instant Answer settings. Instant Answer

Step 2: Configure Initial Content Settings #

वहाँ से 'प्रारंभिक सामग्री सेटिंग', आप एक चुन सकते हैं 'सामग्री प्रकार' which will be shown in the Instant Answer toolbar. You can even specify particular docs or doc categories that you want to show in the Instant Answer option as well. By default, all the docs are displayed. 

Besides, you can choose a specific page, archive templates, taxonomy templates, single pages to display Instant Answer on the website.  Instant Answer

Step 3: Customize Chat Settings  #

वहाँ से 'चैट सेटिंग्स' section, you can customize the Subject, and insert the 'ईमेल पता' in where the feedback form will be submitted. Besides, you can modify the ‘Success Message Title’ & ‘Success Message Text’ as well.Instant Answer

Step 4: Setup Instant Answer Appearance  #

The ‘Appearance Settings’ gives you complete control over how you want your Instant Answer chat bar to appear on your website. You can easily go ahead and upload your own icons for different options. Besides, you can modify the title & subtitle for ‘Instant Answer & Chat’ tabs as per your preference. Instant Answer

If you want, you can keep either the ‘Answer’ या ‘Chat’ tab disabled. Besides, you can also ‘Disable Reaction’ tab, and it will then automatically disable the response and response icon section. Moreover, you can Whitelabel by using the ‘Disable Branding’ विकल्प। Instant Answer

Step 5: Customize Color Settings #

From Instant Answer ‘Color Settings’, you can change color accent, background, hover color, heading, search box, article, feedback, response, and many more. You can change the Heading and Subheading font sizes as well.Instant Answer

Step 6: Show Instant Answer on External Websites #

If you want, you can use the ‘Instant Answer’ tool on the non-WordPress site by configuring its cross-domain integration. You just have to copy the code snippet and paste it on your website and Instant Answer will be automatically embedded on that site.

के पास जाओ wp-admin -> BetterDocs -> Instant Answer -> Cross Domain Settings. Simply by pasting the code snippet, you will be able to use BetterDocs on an external website.Instant Answer

अंतिम परिणाम #

By following all the simple steps above, you will be able to configure and display Instant Answer on your website using BetterDocs for WordPress.Instant Answer

This is how by using Instant Answer, you can reduce support pressure on your website and help your users get instant help through your knowledge base.

Getting stuck? Feel to Contact Our Support for further assistance.

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