如何在BetterDocs中配置即时答案?

BetterDocs PRO 让您添加惊人的 即时答复 网站上的工具栏,以便用户可以轻松找到他们要搜索的文章。您可以将其放置在所需的任何页面上,并在此过程中减轻对支持查询的压力。借助其反馈表,用户甚至可以留下他们的信息并与您联系。请遵循以下指南配置BetterDocs的即时应答功能:

Step 1: Activate BetterDocs Instant Answer #

首先,请确保启用 即时答复 来自的选项 BetterDocs设置。为此,请导航至 wp-admin-> BetterDocs->设置。之后,切换到 即时答复 标签并启用它。 即时答案

You can even ‘Enable IA Live Preview’ to view the real-time changes that you have made on overall Instant Answer settings. 即时答案

Step 2: Configure Initial Content Settings #

来自 “初始内容设置”,您可以选择一个 '内容类型' which will be shown in the Instant Answer toolbar. You can even specify particular docs or doc categories that you want to show in the Instant Answer option as well. By default, all the docs are displayed. 

Besides, you can choose a specific page, archive templates, taxonomy templates, single pages to display Instant Answer on the website.  即时答案

Step 3: Customize Chat Settings  #

来自 '聊天设置' section, you can customize the Subject, and insert the '电子邮件地址' in where the feedback form will be submitted. Besides, you can modify the ‘Success Message Title’ & ‘Success Message Text’ as well.即时答案

Step 4: Setup Instant Answer Appearance  #

‘Appearance Settings’ gives you complete control over how you want your Instant Answer chat bar to appear on your website. You can easily go ahead and upload your own icons for different options. Besides, you can modify the title & subtitle for ‘Instant Answer & Chat’ tabs as per your preference. 即时答案

If you want, you can keep either the ‘Answer’ 要么 ‘Chat’ tab disabled. Besides, you can also ‘Disable Reaction’ tab, and it will then automatically disable the response and response icon section. Moreover, you can Whitelabel by using the ‘Disable Branding’ 选项。 即时答案

Step 5: Customize Color Settings #

From Instant Answer ‘Color Settings’, you can change color accent, background, hover color, heading, search box, article, feedback, response, and many more. You can change the Heading and Subheading font sizes as well.即时答案

Step 6: Show Instant Answer on External Websites #

If you want, you can use the ‘Instant Answer’ tool on the non-WordPress site by configuring its cross-domain integration. You just have to copy the code snippet and paste it on your website and Instant Answer will be automatically embedded on that site.

转到 wp-admin -> BetterDocs -> Instant Answer -> Cross Domain Settings. Simply by pasting the code snippet, you will be able to use BetterDocs on an external website.即时答案

最终结果 #

By following all the simple steps above, you will be able to configure and display Instant Answer on your website using BetterDocs for WordPress.即时答案

This is how by using Instant Answer, you can reduce support pressure on your website and help your users get instant help through your knowledge base.

Getting stuck? Feel to Contact Our Support for further assistance.

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