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Email Support vs. Live Chat Support: Which Is The Best?

There are different ways to provide effective customer service. Live chat support and email support are among those. Live chat or email support: which one stands to be more effective? You can find this out here.

Jemima Naznin

September 15, 2022

Guide to Generate More Traffic to Your Document [2026]

This blog will help you to generate more traffic to your website and rank better in search engine results.

arshiana

August 30, 2022

Omnichannel Customer Service: Definition, Importance & Guide [2026]

Learn about omnichannel customer service--how it works, and the best strategies you can use to enhance customer experience and build long-term relationships with them.

Tanaz

July 26, 2022

Introducing NEW & Improved BetterDocs Analytics: Revamped UI, Search Analytics & More

Learn how to use the new and improved BetterDocs Analytics tool to effortlessly measure and improve the performance of your knowledge base articles and thus scale your support tickets.

Tanaz

July 18, 2022

Top 12 Different FAQ Page Examples And How To Design Your Own

In this blog, we have talked about the most popular FAQ page examples, their features & how to build a FAQ page easily without coding.

Razthee

July 5, 2022

Enterprise Knowledge Management: Everything You Need to Know + Tools [2026]

From this blog, you will learn what enterprise knowledge management is and how you can use it in your organization easily.

arshiana

June 20, 2022

How To Set Up A Knowledge Base For Shopify Store In 2026

Introducing BetterDocs for Shopify - learn how you can set a complete knowledge base for Shopify stores with high-quality, rich-content documentation from this detailed guide.