With BetterDocs Pro, you can now easily create an Internal Knowledge Base and restrict access to certain documents, document categories, knowledge bases, and many more based on specific user roles.
Follow this step-by-step guideline to find out how to manage the Internal Knowledge Base with BetterDocs:
Note: The Internal Knowledge Base is a feature that is available with BetterDocs Pro. So, to configure your Internal Knowledge Base, make sure BetterDocs Pro is activated and installed on your WordPress dashboard.
Step 1: Enable Internal Knowledge Base From BetterDocs #
Open your WordPress dashboard and navigate to BetterDocs→ Settings. From there, go to the ‘Advanced Settings’ tab, and you will find the option to turn on the Internal Knowledge Base. Tick the ‘Enable/Disable’ field to get started with the Internal Knowledge Base.
Step 2: Configure Internal Knowledge Base Settings #
After turning on the Internal Knowledge Base option in BetterDocs, you’ll have all the features you need to manage your internal knowledge base. Let’s explore all the Internal Knowledge Base options available in BetterDocs.
Restrict Access To #
You can manage who can see available documentation from your website using this section of the Internal Knowledge Base. Select ‘All Login In Users’ if you want to hide documentation from users who are not logged in to your WordPress website.
Besides, you can choose particular user roles like Subscriber, Administrator, Editor, Author, and so on, who can only get access to your documentation.
Restriction On Docs #
You can restrict certain documents, such as All Docs Archive, Docs, Docs Category page, or Knowledge Base. To hide all the docs pages, including docs, categories, and knowledge base pages, simply pick the ‘All Docs Archive’ option. If you want, you can choose to restrict certain docs pages as well.
Restrictions On Docs Categories #
You can also restrict certain docs categories for the ones you have created and listed your docs. To hide all the docs categories, simply choose the ‘All’ option.
Restriction On Knowledge Bases #
From this option, you can define which knowledge base you want to hide from certain user roles.
Redirect URL #
You can easily add a redirected URL for those from whom you have restricted your Internal Knowledge Base using this option. Simply add the redirect URL here. When a site viewer browses your restricted documentation, he or she will be redirected to the given URL and won’t receive a 404 error.
Final Outcome #
After making all the changes, click on the ‘Save Settings’ button, and you will be all set to go. This is what your Internal Knowledge Base will look like when someone tries to browse restricted documentation pages.
By using BetterDocs Pro, this is how you can manage the Internal Knowledge Base easily and restrict access to selected documentation and users.
If you face any difficulties, feel free to contact our support team.
