BetterDocs AI Chatbot feature lets your website’s visitors get quick and accurate information on your documentation based on their input by chatting with an AI-powered chatbot. In this documentation, we will show you how to configure BetterDocs AI Chatbot.
How to Configure BetterDocs AI Chatbot Feature? #
In just a few easy steps, you can set up the BetterDocs AI Chatbot feature. Using this functionality, one can get in-depth or summarized details of your docs without exploring the entire doc section. This in turn offers the benefit of reducing the pressure on your support team. Follow the step-by-step guide below to learn how to configure this feature.
Note: Before getting started, you need to install and activate BetterDocs & BetterDocs PRO on your website. Then, activate BetterDocs PRO license key to proceed. Also, make sure you have your knowledge base created using BetterDocs.
Step 1: Download And Activate BetterDocs AI Chatbot Addon #
First, you have to purchase and then download the BetterDocs AI Chatbot addon from the WPDeveloper store. The addon will be downloaded as a ZIP file.
Now, go to the ‘Plugins’ tab in the left side panel of your wp-admin. Here, click on the ‘Add New Plugin’ button. Next, hit the ‘Upload Plugin’ button and then the ‘Choose file’ to upload the BetterDocs AI Chatbot addon ZIP file. Click on the ‘Install Now’ button to install the addon. Then, hit the ‘Activate Plugin’ to activate the addon in your website.
You can also activate the addon from your plugin list. From the ‘Installed Plugins’ option under the ‘Plugins’ tab, find the installed addon from the list. Then, hit the ‘Activate’ button to activate the addon.
Now, navigate to ‘BetterDocs’ → ‘Settings’ → ‘License’. Here, paste the BetterDocs AI Chatbot license key in the designated field after copying it from your WPDeveloper store account. Hit the ‘Activate License’ button and you will get a license verification code in your email. Enter this verification code in the designated field and click on the ‘Verify’ button to complete the verification process.
Step 2: Add Your OpenAI API Key in BetterDocs AI Chatbot #
Now, you have to collect and add your OpenAI API key for BetterDocs AI Chatbot to work. Go to the OpenAI platform’s API keys page. Then, click on the ‘Create new secret key’ button. Provide an optional name and other details for the key. Hit the ‘Create secret key’ button to complete the key creation process. Copy the key and come back to the BetterDocs plugin.
Navigate to ‘BetterDocs’ → ‘Settings’ → ‘AI Chatbot’. Toggle to enable the AI Chatbot feature. Paste your copied OpenAI API key in the designated field.
Choose your desired Embed Model and Chat Model from the options in the respective dropdowns. Hit the ‘Save’ button once you are done.
BetterDocs will now start processing the data from your documentation in the background for the AI Chatbot. Once the data processing is complete, you will see a success message.
Note: We do not recommend changing the Embed Model when data processing has started after you have chosen an Embed Model option. Doing this might lead to issues due to the change of the Embed Model in the middle of the process.
Now, your website’s visitors can start conversing with BetterDocs AI Chatbot. To interact with the chatbot, visitors have to click on the ‘BetterDocs Live Chat’ icon on the screen and go to the ‘Chatbot’ section. Here, they can enter their inputs to get instant, AI-generated replies based on your documentation’s data.
This is how easily you can configure BetterDocs AI Chatbot feature for your website’s visitors. Getting stuck? Feel free to reach out to our dedicated support team for further assistance.
